Error initializing communications with LMS "when resuming a SCORM built with Storyline

Hi everybody,

Since we updated Storyline from Build 3.80.31058.0 to Build 3.82.31354.0, we are having problems when resuming a SCORM package.

We are using Moodle 4.1. to launch the SCORM.

Resuming a SCORM causes the following error message to appear (also see the attached image):

Error initializing communications with LMS

The SCORM debug window shows these errors:

125:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - SCORM_GrabAPI, returning

126:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - Calling LMSInitialize

127:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - strResult=false

128:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - Detected failed call to initialize

129:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - In SCORM_SetErrorInfo

130:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - intSCORMError=101

131:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - strSCORMErrorString=General exception

132:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - strSCORMErrorDiagnostic=101

133:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - Error calling LMSInitialize:

134:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - intSCORMError=101

135:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - SCORMErrorString=General exception

136:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - Diagnostic=101

137:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - ERROR Initializing LMS

138:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - In InitializeExecuted, blnSuccess=false, strErrorMessage=Error initializing communications with LMS

139:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - ERROR - LMS Initialize Failed

140:Tue Dec 12 2023 22:46:54 GMT+0100 (Central European Standard Time) - In DisplayError, strMessage=Error initializing communications with LMS

 

We managed to trace the error to an exception being thrown by function "syncAfterResume" in file "/html5/lib/scripts/bootstrapper.min.js" of the SCORM package.

    syncAfterResume: function() {

        p !== h.value() && b(h.value())

    },

 

The exception being thrown is:

    TypeError: Cannot read properties of undefined (reading 'value')

        at Object.syncAfterResume (bootstrapper.min.js:2:122548)

        at i.onAfterSetResume (slides.min.js:2:330681)

        at Object.setResumeData (bootstrapper.min.js:2:294120)

        at bootstrapper.min.js:2:165969

        at Array.forEach (<anonymous>)

        at Object.resolve (bootstrapper.min.js:2:165939)

        at Object.resolveDeferred (bootstrapper.min.js:2:289278)

        at Object.check (bootstrapper.min.js:2:289973)

        at xe (bootstrapper.min.js:37:4528)

        at Object.e [as checkAndResolve] (bootstrapper.min.js:37:32732)

Many thanks.

Marisa