Error message: unable to acquire scorm api

Question

Can anyone help me with this error message (attached screenshots)? I created a rise module and exported it as scorm 1.2. I have tried to track using course completion but got an error. I then tried to track using storyline block and got the message I'm attaching. Thank you for your help.

josetansengco · Answer

Hello CLI PHD,
Sorry to hear that you ran into this snag.&nbsp;
Are you able to replicate the behavior in another LMS like SCORM Cloud? This will help isolate if the behavior you're experiencing is specific to your LMS.&nbsp;
If you encounter the behavior in SCORM Cloud, reach out to our support team here so we can take a closer look at what's happening.&nbsp;

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Error message: unable to acquire scorm api

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