Forum Discussion
Error messages when accessing Team Slides has crippled my workflow.
Version: Storyline 360 x64 - up to date
This is not an issue with a particular project, but with Storyline as a whole. There does not seem to be any rhyme or reason for it happening, but at least once a day, I will close a project I am working on and attempt to access Team Slides to open the next project. I will then receive an error message (attached). Restarting the app does not solve the issue. Restarting the computer SOMETIMES resolves the issue. This is not unique to my computer/version of the app, as it happens to everyone on my team.
I am presenting this issue in hopes of receiving a response that will:
1. Make me the office savior.
2. Provide some feedback on if this is a common problem with users outside of my organization.
Any assistance is much appreciated!
Thank you Nick for bringing this challenge up. I am having a similar problem with Team Slides as well.
I can open the team slides pop up, and create new folders, can move projects around these folders, etc. But when I close the team slides pop up I get an error message that articulate storyline has crashed. I send the details of what I was doing last and close the pop up.
Once I have closed the pop up and open team slides again, the changes I had made (new folders, moved projects, etc) are not showing.Hope the articulate team can pick up on this issue and guide us through it.
Thank you Nick and Angelina for bringing this to our attention. I've reached out to both of you via email to gather more details.
