Error Report Every Time I Save A File

• Are you *working* from a local drive - that is, is the primary file location on your hard drive and not a shared network drive or cloud location?
• Are you using the latest build (there was one released in the past week)?
• Does your system have adequate memory?
• Are there other memory-intensive programs (such as Camtasia or Adobe Illustrator) also running?

These are a few things I would check. If the answers to these suggestions is (yes, yes, yes, and no), then I would probably submit a support case to Articulate and engage their expertise.

Good luck!

Thank you thank you thank you!

How exactly do I know if I am using the latest build? Or how would I know when I should update the software?

Hi Jeanine,

Great question! I understand you would like to know if you are using the latest build of Storyline 360 and how to know when you have a software update. I'd be happy to get you some information on that!

In the Articulate 360 app, follow these steps to see build information.

1. Hover over Storyline 360.
2. Click the arrowhead that appears to the left of the Open button.
3. Click Other Versions.
4. The build information is in the middle column.

The latest version of the software is at the top of the list. Click the "Install" button to update the software.

Also in the Articulate 360 app, a blue bar will appear above the list of apps telling you there is a software update available to download.

I hope this helps!  

Thank you so much Joe!