Forum Discussion
CarrieSpalding
11 years agoCommunity Member
Error: Specified argument was out of range of valid values
Trying to save my presentation last night and I received this error.
When I clicked OK, the Story View went blank - no slides were visible. Nothing I did worked to save my presentation. ...
JoseTansengco
4 years agoStaff
Hi Christen,
I'm sorry to hear about your recording. It looks like Storyline 360 may have crashed while you were working on your recordings, and without a working backup, there is no way to restore or recover the recording. I'd like to ask a few questions to help clarify your experience:
- When making changes to your project file, are you working locally, or do you have your project file saved on a network drive? Working directly on a network drive can cause issues with your project file.
- Does this happen every time you make a recording? If the issue happens frequently, try doing a repair of your Storyline 360 installation.
Additionally, this article explains how to reduce the risk of losing your project files. If the issue persists, you can reach out to our support team by opening a case so we can take a closer look at what's happening.
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