Forum Discussion
RichardCrabbe-9
3 years agoCommunity Member
Error when importing translation from MS Word
Hello, I am attempting to import a translation from an MS Word file. the error message I am getting is:
<?xml version="1.0" encoding="utf-16"?> <ErrorReport xmlns:xsi="http://www.w3.org/2001/XML...
BenLow
Community Member
Thanks Kelly Auner. May I know how to prevent this issue? If there are few translations, redoing should not be a problem. But if it has many translations, it is not worth it.
Please advise me on how to prevent this issue.
JoseTansengco
2 years agoStaff
Hello Content Tree,
We have this documentation on common causes of file corruption, as well as how to prevent them.
The article focuses more on Storyline 360 project files, but the same steps should also apply to other types. Alternatively, you can reach out to our support team by opening a case and sharing your project files there so we can take a look at them and fix them if possible.