Forum Discussion
Error when publishing to Review 360
Hello,
I have been publishing to Review 360. I have published 2 courses today. I tried to publish a third and received an error message. "There was an error publishing your course to review 360. P...
Nicole,
It looks like there were no incidents reported on May 30-31. If you experienced the issue on May 29th, maintenance was ongoing. For future reference, this link might be helpful: https://www.articulatestatus.com/
You can also click the Subscribe to Updates button on the link above to receive updates on incidents. Sometimes Review 360 becomes unresponsive or down. If you wait a bit and try it again, it works.
Common publishing errors: https://articulate.com/support/article/There-Was-an-Error-Publishing-to-Articulate-360
Have you tried importing the project into a new project and then trying to publish it to Review 360?
If multiple scenes in the course won't publish, have you tried publishing one scene to see if it works successfully?
I have heard of situations where mouse animations produce this error message. Do you have any screen recordings with mouse movements?
After checking these items, submit a case: https://articulate.com/support/contact
I hope these help you move your project forward. I know how frustrating it can be to get stuck in the publishing loop!
Richard
