Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
Hi Steve,
Has this course been updated? If so, It can cause issues like this to happen.
We have been setting our compatibility to "none" in Cornerstone (instead of IE 9, 10, etc) and this has helped course issues.
Of course there is always a chance that the actual learning object in CSOD is corrupted. This has happened to our team a few times. For an inexplainable reason a course is corrupt and will not work. In that case we just republish an entire new learning object.
Those are just my thoughts. I'm interested to hear others!
Thanks for the reply Dana. No, it was a new course. What's the impact of setting the compatibility to None? I assume it doesn't force a compatibility on the course?
The compatibility was the issue. It was set to 7(!) so none of the responsiveness was working etc. since there we, you know, no smartphone back in '06 when IE7 was a thing.
They've upped it to 9, where it works but doesn't format properly. But we're testing with a 10 setting using a 9 emulator and it seems to be working.