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After the October 2017 CSOD update, I would no longer recommend deleting your course files before attempting to update your course files. It appears that Cornerstone has tightened up what they will allow to be uploaded as an "Update" to a course. In fact, since the update I have tried to update 3 courses and have gotten errors every time, leaving the only option to Reversion the course. Are you all seeing the same thing?
- DanaHinman8 years agoCommunity Member
Will,
This technique has worked for us as recently as OCT 27th, 2017 (we haven't tried it since b/c there has been no need). After I delete the previous files I have to reload the upload page in order to be able to upload or else I receive an error. We haven't had trouble otherwise.
Hope this helps.
- Will_Findlay8 years agoCommunity Member
Hi Dana,
The October CSOD update happened the night of Oct 27th. Here is what I would do out of caution: Instead of deleting the files before uploading the new ones, first attempt to upload your .zip file. If it doesn't error out, then delete the previous files, and then click "Update." That way you won't get in a situation where you have deleted the files but can not perform an Update.
- DanaHinman8 years agoCommunity Member
Haha! Wow what timing that was.
Okay thanks for the tips. I'll let you know if we experience anything different on our team.
- mkudrna8 years agoCommunity Member
I have also been having troubles with the content uploader. Here is some testing I habe done:
Deleted word and tried to modify content (replace) got status (uploaded with errors). Appears that the replace did go through even though it stated there were errors.
I moved slide and modified some text. Tried to modify content (replace) got status (uploaded with errors). Through refreshing something happened and I modified using the same ZIP file and it uploaded with no error? Not an immediate update. I believe the cache delay still applies. Maybe took 2 hours? I would give it four if the change doesn’t show up immediately since that was what old documentation stated.
I tried another reversion and processed much quicker. The retraining did show up on my transcript after for a period of time (time unknown as it hadn’t posted after 1.5 hours when I left and it was on my transcript this morning)I did additional testing the week prior to the above and had a lot more trouble getting critical errors for minor changes that would not allow update and a reversioning that never finished processing. I'm hoping that was just due to all the updates over the weekend interfering with Stage.
- Will_Findlay8 years agoCommunity Member
We received confirmation from CSOD that there are some new constraints applied to the old/existing Course Publisher. The expected requirements of an identical imsmanifest.xml and File Structure are required in order to Replace the Publication Files.
- Will_Findlay8 years agoCommunity Member
To which some enterprising LMS admins have found that by simply replacing the imsmanifest file in the zip file with the original one uploaded, or just leaving it out completely, avoids the error.