Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interac...
CSOD Support seemed to be stumped. They said the course worked fine for them in Google Chrome but not in Internet Explorer 11. (IE 11 is our current corporate standard so that's that.)
Surprisingly, they asked if there are any browser config/compatibility settings in Storyline that maybe I could change or check, such as forcing the browser into IE Compatibility Mode or forcing the browser to spoof an earlier IE version. (The answer is no, of course.) How could they be unfamiliar with Storyline??? CSOD is, after all, an LMS and Storyline is one of the most popular elearning authoring tools around these days. Sigh.
In the end, we decided to enable "Launch Player in new window" within Storyline. The learner is presented with a "Launch Course" orange button in an otherwise empty browser window. When clicked, the orange button launches another window on top that contains the course. An ugly user experience but we could never get the underlying CSOD window to display the course.
As suggested earlier in the thread, did you try setting IE Compatibility Mode to None? We tried it and it did resolve some problems for us. We are using SCORM 1.2 and HTML5 Only output.
We always set IE compatability mode to None otherwise we run into various problems. No idea why it works but it does.
