Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
Hi...
We have a serious issue with our main customer. Some of our courses do not store any data - completion, note- on exit. The LMS is Cornerstone and we have put a "exit" button to force store data but it seems not working with some lms users. We have not this issue never in our tests at scormcloud so we are totally blind about waht's happening.
One clue, we have the chance to check one of the users with this issues and in his profile the failed courses are marked as "not subscribed" . We think that could be the problem but the costumer ignores us in that.
Someone can add some light, same experience, a clue?
Thanks
I have never seen "not subscribed" as a course status in Cornerstone. Is this some kind of 3rd party course integration like Lynda.com or something?
One thing that might be happening, if there are really long videos in the course, is that the lms connection to the course is timing out.