I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward. On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time. It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is. So some of the nuggets of wisdom that I've found are : Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports. If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module. When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly. Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up. I'll post more as I think or find them, but feel free to add to this list!

SCORM Cloud (scorm.com) is a great way to test out if your Articulate courses are working properly. I used this to confirm things that Cornerstone is telling me about whether issues are with my export settings or on their side. It could also be a way to host your files with better functionality and reporting capabilities by bypassing what Cornerstone uses by using their "dispatch" feature. Of course Articulate Online is probably the best way way to track, though I haven't tried their services yet.

SCORM versions with CORNERSTONE Hi all, our LMS administrator found a really helpful tool once CSOD upgraded allowing Storyline and SCORM 2004 compatibility. I believe the source is actually another LMS vendor but the results have been the same for us with CSOD. I've attached both the link and white paper pdf. In summary, they created some fantastic charts that shows the results of all SCORM publish variations. It helped us significantly when one of our training groups wanted to publish in SCORM 2004 in order to report on question level data versus the overall score and completion status we've been getting with SCORM 1.2. The settings we had been using didn't work with 2004 so this tool was invaluable to us. SCORM Publish Settings in Articulate Studio and Storyline Products

I am developing an SL360 course that our largest client needs to launch on Cornerstone. We are experiencing the common "black box" that many have described. Naturally, it's very time sensitive. I have to say that I was both relieved and horrified to find a 24 PAGE thread on Storyline and Cornerstone. YIKES! So, I have been reading through this thread and taking notes for the last 2 hours. I have compiled a list of all the things we need to do to make sure our SL360 course will work on CSOD. Please read through this and let me know if I have either missed something or gotten something wrong. Hopefully, this summary will come in handy for folks who are just beginning the SL3/CSOD journey. Here you go . . . Storyline/Cornerstone Compatibility Settings Storyline settings: · Browser size: Display at user's current browser · Player size: Scale player to fill browser · Do not check "Launch player in new window" · On restart: "When running in LMS, ignore Flash cookie" · Report status to LMS as: Completed/Incomplete · Publish as HTML5 w/ Flash Back-up (Remember, Flash is going away!) · Publish as SCORM 2004 (3rd. Ed) CSOD Settings · In the General tab of the catalog properties page make sure compatibility is turned off. (i.e., change CSOD Compatibility Mode setting to “none”) · Have CSOD turn off the table of contents for SCORM 2004 (i.e., Ask Cornerstone support to set Scorm2004TocMenuset to false.) · When updating a course, if changes are substantive at all, “Inactivate” any old courses and “Create/Publish” new course in CSOD Client's server environment: · Make sure csod.com is on client’s list of trusted sites Thanks in advance for your feedback!

Another helpful tip, at least for me - When publishing, I set my player settings using the Other Tab to Browser Size - Resize browser size to fill screen Player size - Scale Player to fill browser screen Check Launch player in new window Check Display Window with no browser controls Check Allow user to resize browser On my laptop screen, I ALWAYS have to resize the window, and/or fullscreen it as Cornerstone defaults the browser popup size to an odd size that's only about 1/2 the screen width. So at least this way, when I click the Launch button, the resulting browser window will fullscreen automatically.

Hi, I have several answers for you. We've been on Cornerstone for years and I've helped to implement it in various divisions of our org. Chris and Amy - you are correct that you can't delete, but that is good. We've had to find old courses and versions for audit purposes. If you delete the courses, you have nothing to show as to what occurred / was trained to - really important for Compliance courses. Rene - yes. I love it. I've worked with some others, each has their benefits and weak sides. It really depends on what your primary need is. I recommend getting a demo from each of your top runners. Carolyn - you have the option of using deep-linking - this is a new feature. Another option, which I use all the time is the "Curriculum". It allows you to group multiple learning objects together. You can even tell the system which one must be completed first, second etc.... Dawn - yes, When you proxy enroll, you have the option of selecting if the content should be pushed to users that already have it on their transcript. Bathre - if the changes that you have made are significant (ie, a new slide added) not just a minor update like a change of a picture or wording, you must inactivate the old published version and upload a new one. If you try to overwrite it, it will be all jumbled up. So, inactivate and then "create / publish" a new file and you're good to go. Everyone - no I don't work for CSOD, I've just been burdened with other LMS' in my career and love what this one can do in comparison.

JasonChan1

Community Member

12 years ago

Everything we know about Cornerstone on Demand and Storyline!

I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.

On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.

It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.

So some of the nuggets of wisdom that I've found are :

Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.

I'll post more as I think or find them, but feel free to add to this list!

storyline 360

AshleyT-Pollard
Staff
10 years ago
Thanks Matthew - just in case folks don't know, could you share how you're getting to the deep link? Especially if it's something specific to Cornerstone.
AshleyT-Pollard
Staff
10 years ago
Thanks Matt. :-)
RachelCraig
Community Member
10 years ago
Hello, everyone! I am reposting my question from a month ago, in the hopes of getting an answer before I update my Storyline 2 course. Thanks!

Good morning! I asked this question on the Announcing Storyline 2 Update 7 discussion, and was directed to ask people who use Cornerstone OnDemand a question, and lo and behold, I found this thread! Here's the question I asked in the other forum. Any help would be greatly appreciated!

Has anyone experienced issues with the Storyline 2 Update 7, and just regular HTML5 output with iOS9, using the Cornerstone OnDemand Mobile app? I haven't updated my software yet, because I have read about issues with the update crashing courses on iPads, but also realized most of these posts mention the Articulate player. I publish our courses for Cornerstone OnDemand, and we don't use the Articulate mobile app. I'm wary of updating until I hear back, because our company is republishing and redesigning all of our desktop courses for iPads. I was able to view one of the courses created pre Update 7 on an iPad with iOS 9, and it worked fine.

Thank you!

-Rachel
LeslieMcKerchie
Staff
10 years ago
Great place to ask your question Rachel.

Articulate cannot support the use of 3rd party apps to view content, as you can see here, and this thread is the best resource for Cornerstone questions.

Hopefully someone will be able to chime in and assist you here.
RachelCraig
Community Member
10 years ago
Hi, all!

I have been having this issue with Cornerstone for about a week. I try to launch my courses on the Cornerstone app on my iPhone and my iPad, and I get the message attached below. I have not been able to test any of my courses on a mobile device. I have been able to go on Cornerstone's desktop site, and launch courses from there. I submitted a case to Cornerstone and they were unable to replicate the issue. Has anyone else had come across the same issue, and been able to solve it?

Thank you!

-Rachel
SteveFlowers
Community Member
10 years ago
Hi Rachel -

Odd error. Seems to be something on CSOD's end. That path and file isn't something that Storyline's output is referencing as far as I know.
- RachelCraig
  Community Member
  10 years ago
  Hi, Steve!
  That was what I was thinking, but CSOD swears they are unable to replicate the issue. Could it be an issue with the Wifi in my office, possibly?
  It’s been rather frustrating dealing with Cornerstone issues, sadly, as I have not had a ton of issues with their LMS before last week. One of the support team people who got back to me informed me their app is "a bit behind" the website. Hopefully, a solution will pop up soon!
  -Rachel
JamesJenneman
Community Member
10 years ago
Hey CSOD folks! I'm posting this everywhere I can: Is there an FTP backdoor that I can point the Articulate Updater toward in order to repair the compatibility issue between Storyline courses and iOS 9? My CSOD FTP site only seems to contain reports.
- KarolineKeywort
  Community Member
  10 years ago
  Oh no – When did the compatibility issues for Storyline and iOS9 occur? I just manually updated about 200 courses in Cornerstone a couple months ago for the compatibility issues with Chrome and Storyline.
JeffCompton
Community Member
10 years ago
Cornerstone Mobile App Playback of Storyline 2 Courses

We've been using Articulate Storyline courses in Cornerstone On Demand for a couple years now to deliver browser-based learning to PCs/Laptops. We want to start using iPads that our learners use in their job to take some of these courses, which has led us to try using the Cornerstone Mobile app.

However, we've had many problems with the playback that makes it impossible to use. We're wondering if others are likewise unable to use the Cornerstone mobile app but have no problems Cornerstone otherwise.

What we find are the following:

Display of the content is cut off on many slides and the timing was off on some slides

Long delays (estimate 4-20 seconds) on the end of many slides where the narrative of the slide has completed, but the screen was behind and took more time to get to the next slide.

Occasionally the narrative gets choppy and seemed to skip around which made the slide hard to follow. There was a long pause in audio and then it jumped around.

On many slides the audio froze and then skipped around making it impossible to take the course

When publishing our courses, we select 'Include HTML5 output' and do not select 'Use Articulate Mobile Player for iOS or Andoid'. We also do not allow downloading for offline viewing.

We use iPad Minis and MobileIron to manage and secure the device. Company policy prohibits the use of the Articulate Mobile Player on these devices.

Courses are launched using Safari.

Thanks!
WillFindlay
Community Member
10 years ago
We are transitioning from an LMS that was on a standard http:// server to Cornerstone which is on an https:// server (secure site).

The videos we have embedded as web objects in Storyline will no longer display in Chrome, without the user clicking a hard-to-see shield icon and agreeing to load "unsafe scripts." The page where the video is supposed to display just loads as blank until they do this.

I think the reason is that the web object is http:// while the Cornerstone page is https:// so it isn't trusting the embedded web object.

Has anyone else encountered this and found a solution? For example, can Cornerstone be configured to display a course on an http:// page instead of https://?
AshleyT-Pollard
Staff
10 years ago
You could always ask Google to loosen up a bit... :-)

Keep us posted on what Cornerstone says too - as you can see from the length of this thread, lots of Cornerstone users and this seems to be a good spot for them to all gather and gain assistance!