I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward. On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time. It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is. So some of the nuggets of wisdom that I've found are : Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports. If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module. When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly. Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up. I'll post more as I think or find them, but feel free to add to this list!

SCORM Cloud (scorm.com) is a great way to test out if your Articulate courses are working properly. I used this to confirm things that Cornerstone is telling me about whether issues are with my export settings or on their side. It could also be a way to host your files with better functionality and reporting capabilities by bypassing what Cornerstone uses by using their "dispatch" feature. Of course Articulate Online is probably the best way way to track, though I haven't tried their services yet.

SCORM versions with CORNERSTONE Hi all, our LMS administrator found a really helpful tool once CSOD upgraded allowing Storyline and SCORM 2004 compatibility. I believe the source is actually another LMS vendor but the results have been the same for us with CSOD. I've attached both the link and white paper pdf. In summary, they created some fantastic charts that shows the results of all SCORM publish variations. It helped us significantly when one of our training groups wanted to publish in SCORM 2004 in order to report on question level data versus the overall score and completion status we've been getting with SCORM 1.2. The settings we had been using didn't work with 2004 so this tool was invaluable to us. SCORM Publish Settings in Articulate Studio and Storyline Products

I am developing an SL360 course that our largest client needs to launch on Cornerstone. We are experiencing the common "black box" that many have described. Naturally, it's very time sensitive. I have to say that I was both relieved and horrified to find a 24 PAGE thread on Storyline and Cornerstone. YIKES! So, I have been reading through this thread and taking notes for the last 2 hours. I have compiled a list of all the things we need to do to make sure our SL360 course will work on CSOD. Please read through this and let me know if I have either missed something or gotten something wrong. Hopefully, this summary will come in handy for folks who are just beginning the SL3/CSOD journey. Here you go . . . Storyline/Cornerstone Compatibility Settings Storyline settings: · Browser size: Display at user's current browser · Player size: Scale player to fill browser · Do not check "Launch player in new window" · On restart: "When running in LMS, ignore Flash cookie" · Report status to LMS as: Completed/Incomplete · Publish as HTML5 w/ Flash Back-up (Remember, Flash is going away!) · Publish as SCORM 2004 (3rd. Ed) CSOD Settings · In the General tab of the catalog properties page make sure compatibility is turned off. (i.e., change CSOD Compatibility Mode setting to “none”) · Have CSOD turn off the table of contents for SCORM 2004 (i.e., Ask Cornerstone support to set Scorm2004TocMenuset to false.) · When updating a course, if changes are substantive at all, “Inactivate” any old courses and “Create/Publish” new course in CSOD Client's server environment: · Make sure csod.com is on client’s list of trusted sites Thanks in advance for your feedback!

Another helpful tip, at least for me - When publishing, I set my player settings using the Other Tab to Browser Size - Resize browser size to fill screen Player size - Scale Player to fill browser screen Check Launch player in new window Check Display Window with no browser controls Check Allow user to resize browser On my laptop screen, I ALWAYS have to resize the window, and/or fullscreen it as Cornerstone defaults the browser popup size to an odd size that's only about 1/2 the screen width. So at least this way, when I click the Launch button, the resulting browser window will fullscreen automatically.

Hi, I have several answers for you. We've been on Cornerstone for years and I've helped to implement it in various divisions of our org. Chris and Amy - you are correct that you can't delete, but that is good. We've had to find old courses and versions for audit purposes. If you delete the courses, you have nothing to show as to what occurred / was trained to - really important for Compliance courses. Rene - yes. I love it. I've worked with some others, each has their benefits and weak sides. It really depends on what your primary need is. I recommend getting a demo from each of your top runners. Carolyn - you have the option of using deep-linking - this is a new feature. Another option, which I use all the time is the "Curriculum". It allows you to group multiple learning objects together. You can even tell the system which one must be completed first, second etc.... Dawn - yes, When you proxy enroll, you have the option of selecting if the content should be pushed to users that already have it on their transcript. Bathre - if the changes that you have made are significant (ie, a new slide added) not just a minor update like a change of a picture or wording, you must inactivate the old published version and upload a new one. If you try to overwrite it, it will be all jumbled up. So, inactivate and then "create / publish" a new file and you're good to go. Everyone - no I don't work for CSOD, I've just been burdened with other LMS' in my career and love what this one can do in comparison.

JasonChan1

Community Member

12 years ago

Everything we know about Cornerstone on Demand and Storyline!

I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.

On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.

It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.

So some of the nuggets of wisdom that I've found are :

Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.

I'll post more as I think or find them, but feel free to add to this list!

storyline 360

LauraGourley
Community Member
10 years ago
Hello All--I am publishing a Storyline course that includes a quiz with a graded results slide to CSOD. I have set the passing score to 80%. All of the trainees that score below 80% on the quiz show that the training is in "In Progress" status. I have also tried the "Thank You" survey results slide and when I purposely answered all of the questions incorrectly the training also goes to "In Progress". Is there a way to track the quiz score within CSOD while allowing the training status to move to "Completed" regardless of score? Thank you!
- AnnaGorshkova
  Community Member
  10 years ago
  Hi Laura,
  
  This is the workaround we found:
  
  When publishing in SCORM 2004, it is possible to fail a course and still have it show up as completed on the transcript. However, there’s a funky little window that pops up when launching the module. This is considered a table of contents by Cornerstone and you need to open a case in order to get it disabled.
  
  The score will be visible if you click on "view training details."
  
  Hope this helps!
- KarolineKeywort
  Community Member
  10 years ago
  Hi Laura,
  
  The way I have done this in the past is to set the passing score to 0% so it still pulls in the test score to Cornerstone and changes the status from In Progress to Completed. Then I set up my own results page in Storyline to show that the passing score is 80% (although not in the backend) and also display the score they received. Hopefully this makes sense. When you upload the course to Cornerstone, you will need to change the Max Score to 100 in the course settings so the score is pulled in (when publishing with SCORM 1.2) Let me know if you have any other questions.
  
  Thank you!
  
  Karoline
  - AnnaGorshkova
    Community Member
    10 years ago
    We've done this as well, also a good workaround :)
KarolineKeywort
Community Member
10 years ago
In my experience, Passed/Incomplete has been the only LMS Reporting that has worked for me. That being said, I haven't branched out for a few months to test it again so maybe any option works now. :)

Another option would be to set the course to track on slides viewed rather than the Results slide. You could still include a results slide for the end user, but the reporting would only be if they went through any number of slides you decide they need to view.
ChloeLynn
Community Member
9 years ago
Hi Jason!

Thanks so much for starting this thread! I'm looking for advice on playing Articulate content using the Mobile App, but through Cornerstone. I started a thread https://community.articulate.com/discussions/articulate-storyline/mobile-player-app-on-ipad and Ashley was really helpful, but I've come to a dead end. I need to know once you've published the content on an LMS, how you get the story.html URL to pass on to tablet users. If anyone has advice on this, I'd be glad to find out more.
- RachelCraig
  Community Member
  9 years ago
  Hi, Chloe!
  
  I went ahead and read your old thread, and was wondering-have you tried using Cornerstone's app? If you already using Cornerstone as your LMS, you may have better luck viewing the courses with Cornerstone's app instead of Articulate's.
  
  Also, what kind of tablet are you using? For iPads and any tablet that doesn't have flash, you will have to publish the course in HTML5 to get the course to work. If you want to use the Articulate Mobile Player, be sure to also select "Use Articulate Mobile Player for iOS and Android." You will still need the Cornerstone app to record your users' results in the LMS.
  
  Finally, in Cornerstone, after you have published the course with the Course Publisher, you need to
  
  1. Go to the "Admin" page in the top menu and select catalog.
  
  2. Select "Course Catalog"
  
  3. Search for the course you most recently published,
  
  4. Click "Edit," then scroll down until you get to the "Mobile" field.
  
  5. Check off both options in the Mobile field.
  
  6. Click "Save."
  
  7. Scroll back up and click on "Availability."
  
  8. You can choose how many or how few people can find your course from here.
  
  9. Click Save.
  
  Hopefully, you should then be able to view the courses on your mobile device! If not, I would contact Cornerstone's customer support. I included some pictures. I hope this helps!
  
  -Rachel
AshleyT-Pollard
Staff
9 years ago
Hi Chloe,

It's worth noting, that if you choose to use Cornerstone's custom tablet app, we won't be able to offer support for it and can't confirm how elements would/should work. So you'll want to continue to rely on the community for assistance.
ClaudineCaro
Community Member
9 years ago
I have a strange problem with lightbox slides when played through my client's LMS, Cornerstone on Demand.

Here is the lightbox slide when launched from ScormCloud. Notice the red close button.

However the same lightbox slide on Cornerstone on Demand does not have the lightbox close button and the lightbox launches full screen. Users can't access the custom navigation buttons on the base screen.

The problem is that when users load the lightbox slide on CMOD the users are stuck. They can't close the lightbox slide.

Anyone know what would cause this? Or a workaround for CMOD?

thanks-

Claudine
- WillFindlay
  Community Member
  9 years ago
  Can you post an example .story file? I'll give it a go testing it in our CSOD environment to see if I get the same thing.
  - ClaudineCaro
    Community Member
    9 years ago
    Will-
    
    Attached is a two slide sample.
    
    When you click on the 'Play Stretch Zone Video' button, it will launch an embedded YouTube video in a lightbox slide.
    
    I'm interested to hear your results.
    
    thanks-
    
    Claudine
    
    csod_test.story93.8 MB
- WillFindlay
  Community Member
  9 years ago
  Hi Claudine,
  
  I spoke too soon on saying we didn't have this issue. In a certain configuration of Internet Explorer 9 we are running into something similar where the video is not embedding correctly on the slide. So I'm curious now to hear if you found another resolution.
  
  Here is what we are seeing... The video should be within the template frame but as you can see it is extending over the top of the template
AshleyT-Pollard
Staff
9 years ago
Hi Claudine,

Thanks for sharing those images here -have you tried it to see if it's just how the lightbox is interacting with videos on CSOD? If it's working normally on SCORM Cloud, there isn't much else I can offer - but I'd look into ensuring that CSOD isn't just launching the video full screen and if it is, reach out to them directly for ways in which that can be changed. Perhaps adding other information to the lightbox slide would allow it to launch in the lightbox window vs. the way you're seeing it now?
WillFindlay
Community Member
9 years ago
Just a comment... One thing to point out that bodes well for the future of Storyline content in Cornerstone... Cornerstone uses Storyline for their courses on how to use their LMS now. :-)
- KarolineKeywort
  Community Member
  9 years ago
  That is fantastic! I thought I recognized those player skins and features. :)
AshleyT-Pollard
Staff
9 years ago
Ha! That's great new Will - thanks for sharing that here. I know this thread is a popular one that our team points people to for Cornerstone assistance, so I'll share this update with them as well.
AshleyT-Pollard
Staff
9 years ago
Hi Julie,

You mentioned COSD mobile, and I just wanted to clarify that this is their custom mobile app - not the Articulate Mobile Player or viewing the HTML5 output in Safari? If so, I'll defer to the community for additional support as it's not something we can assist with.
- JulieB
  Community Member
  9 years ago
  Could any Heroe direct me to a good site or forum on the COSD mobile use/best practices/experience sharing..? thanks
JulieB
Community Member
9 years ago
Hello Ashley, thanks for your answer..

We are actually testing all solutions...You raise one question where we are actually not clear on!..

Would you indicate me the differences between going for one or another? what difference would it make for my client if I advise one solution or another?

What are the solutions you have decided you guys in this forum and why? Was this decision based on technical limitations ..?

I know and understand the differences for the production or technical parts, on the publishing and output files for example,....but am asking about impacts for the company? technical organisation? does the company would have to apply different IT settings within the group? Would it make any other differences? for the learner?..

Sorry if this question is really newbie...

thanks!