Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.
On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.
It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.
So some of the nuggets of wisdom that I've found are :
- Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
- If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
- When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
- You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
- Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
- Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.
I'll post more as I think or find them, but feel free to add to this list!
I am having problems in Cornerstone when I am trying to modify a course. Cornerstone on does not allow me to modify a course only reversion a course. Whenever I try to modify a course, I get a failure notice, that the manifest has changed, This happened even we have fixed a typo, or replaced a image using the same image file name. Thanks for your help.
I can't offer any helpful insight, other than we, and several members of our User group have experienced the same issues. The modify course tool, either does not work as expected or does not consistently work as expected (depending on who one asks).
Are you using the new Content Uploader? Sounds like you are. You are navigating to the Course Console, under Content, and choosing Modify Content, correct? I usually get a minor error that the manifest changes and I proceed on and my content has been replaced. You cannot change the Content Type.
Julie,
Yes we are using content uploader.
Are you saying, you get an error message but can then verify that the content has been modified (replaced)?
One workaround I've heard about is to go into the new manifest file (imsmanifest.xml) in a text editor and just delete the <resources> section. Then try reuploading. [Update: tested this - it does not work. Any difference in the imsmanifest.xml file causes a critical error]
Thanks for your help. I will pay attention to the type of error message I get.
One thing you can do to prevent the critical error that results because you changed the imsmanifest file is to copy the old imsmanifest file from the original published version of the course into the zip file of the new version.
This prevents Cornerstone from noticing that the imsmanifest file changed. However, I'm betting Cornerstone would not support doing this. If your changes are truly minimal, it shouldn't cause issues.
Hi...
We have a serious issue with our main customer. Some of our courses do not store any data - completion, note- on exit. The LMS is Cornerstone and we have put a "exit" button to force store data but it seems not working with some lms users. We have not this issue never in our tests at scormcloud so we are totally blind about waht's happening.
One clue, we have the chance to check one of the users with this issues and in his profile the failed courses are marked as "not subscribed" . We think that could be the problem but the costumer ignores us in that.Someone can add some light, same experience, a clue?
Thanks
I have never seen "not subscribed" as a course status in Cornerstone. Is this some kind of 3rd party course integration like Lynda.com or something?
One thing that might be happening, if there are really long videos in the course, is that the lms connection to the course is timing out.
This may be a query better suited to CSOD but thought I'd try here as well. Does anyone know if it is possible to get a deep link working inside an iframe to present SL3 content inside a CSOD custom page. I want to include a brief overview (built in SL3) visible on an CSOD custom page so tried adding as a deep link inside an iframe. It sort of works but it registers and opens the actual course in a separate tab rather than it being visible inside the frame.
Any other alternatives to getting SL3 content visible (via the LMS) inside a web page (CSOD or Intranet) would be appreciated.
Hi, Chris -
Are you wanting to track progress or just display the content? If you are just wanting to display the content, here's how you can grab the launch point of the story.html file:
1) Launch the content after registering the LO in Chrome (this can also be done in other browsers but the steps are a little different)
2) When the content launches, select the address bar and hit CTRL-SHIFT-J. This will open developer tools.
3) Click the sources tab in the Developer Tools window.
4) Expand the activityFrame item, then expand the xxxx.csod.com item. Expand the content folder that ends in publications/xxx.
5) Scroll down until you see index_lms_html5.html or index_lms.html (depending on how you published)
6) Right-click the index_xxx.html item and Copy Link Address.
It will look something like this:
https://xxxx.csod.com/content/xxxx/publications/677/index_lms_html5.html
Change the index_lms_html5 or index_lms to story.
https://xxxx.csod.com/content/xxxx/publications/677/story.html
Now you can use the direct link in your iframe and the content should display right on the page. It won't track but it will display.Steve, is it possible to do this with a course that was created in RISE rather than Storyline as it doesn't seem to work?
(PS. I'm aware I'm replying to a post that is 4 years old :))
Thanks Steve, at the moment I'm not bothered about it tracking so I'll have a go at the above (we use IE110 and may come back for some more help.
If this is linked to the version uploaded to CSOD am I correct in assuming the link wil break if the course is reversioned?
Yes. If the course is reversioned, a new publication number is assigned. This is also (I think) subject to availability settings but I could be wrong. The direct link is not available if not logged in.
Developer tools are launched in IE10 with F12, I think.
Steve
Thank you Steve, this works like a charm. Don't suppose you know a clever way of doing the same but where we can track the course?
Hey Joseph,
You're running into an issue with a Table of Contents from your LMS as well? Looks like Jason mentioned here that CSOD was able to resolve this for him, so hopefully you'll be able to get that handled quickly as well.
I'm trying to learn a bit more about SCORM and was hoping some nice person out there might be able to point me in the direction of a useful resource (our publish standard at bottom of post). I want to better understand what is sent from SL3 to CSOD and when - I keep reading about terms like .cmi, suspend, normal etc but I'm never quite sure what they actually mean from a practical perspective. I think that a more enhanced fundamental understanding will help me troubleshoot problems better.
What would be even better would be if I could then understand how the different settings in SL3 affect what is sent and when.
Any help would be greatly appreciated. We use SL3 & CSOD and publish as SCORM 2004 3rd edition (Complete/Incomplete).
