Forum Discussion
Exiting a course while opening a hyperlink
I created a course that needs end with opening a website and exiting the course. I set the trigger to exit the course when the user clicks on a picture. I have a separate trigger on the same picture...
Hello Melissa,
Thanks for reaching out!
The behavior you're experiencing is normal since both 'Exiting' a course and 'opening a link' involve an action that changes the active window on the screen from your Storyline 360 course to something else. For triggers to work, the active window and the focus of the learner should still be on your Storyline 360 course. Unfortunately, there's no way to get triggers to execute when the active window has shifted to a different browser tab or window.
There might be a way to accomplish this task using Javascript, but I'll leave this to members of the community to share how they accomplished this design requirement.
Thanks for that clarification.
