Forum Discussion
Export Rise 360 course
I've been trying to export a Rise 360 course and I keep getting an error message.
Does anyone know how to fix it?
Here are the error messages I am getting:
Thank you Angelo!
This is happening for a specific Rise course.
I will edit the specific course and I'll send it to you.
Hello Kama! Thanks for sharing the Rise course.
I'm sorry for the delay in my reply. I do see that you opened a support case and my colleague Fanny replied to it already.
Based on the course you shared with me, I'm suspecting the issue is related to the length or size of the resulting file. I encountered the same error that you reported, but when I try to lessen the contents of the course, it allowed me to publish it successfully. Taking a look at the published zipped files, it shows that the size is around 15GB.
There isn't an imposed limit to how long or large the course should be in Rise. However, I believe some LMS platforms have limitations regarding the size of the Scorm package you can upload. In any case, I personally would suggest either cutting down the lessons or making a two-part course instead.
If you have further questions regarding this matter, please feel free to reply back to our support engineer's email so that we can do a deeper dive into this issue.
Have a good one!
