Hey Russ -
Thanks for attending yesterday's session and your feedback on the streaming quality. First, I'm really sorry your streaming experience wasn't what you expected. We regularly use Zoom for larger events like yesterday's accessibility session, and thankfully, most attendees didn't report the same issue. Second, I was glad you'd attended other sessions and didn't experience streaming issues. Thank you for sharing that.
And what was the chat issue? Once again, that was on me. Evidently, we shut down the chat because we had over 13,000 registrants. However, the chat was open for moderators to communicate internally during the session.
We recorded yesterday's session and verified the quality; it has no fuzziness or pixelation. I only wish I could say the same about my "umms" and "uhhs," but that's for another chat.
Once again, I'm really sorry for your webinar experience yesterday.
