Forum Discussion

MalgorzataKarna's avatar
MalgorzataKarna
Community Member
7 months ago

"FI" changed into a symbol upon export

Dear Heroes!

Does anyone have a solution here? Whenever there is a "fi" syllable inside a word, it turns to a symbol upon export. Please see below.

Thanks a million in advance for any hint on this!

published view:

Storyline view:

 

 

 

  • What was the outcome for this issue?  This is an issue across the board, not only with Articulate.

    • MalgorzataKarna's avatar
      MalgorzataKarna
      Community Member

      Thanks for the follow up! It has been recently resolved with just one click, by changing the system locale as follows:

      1. Open the operating system’s Region Settings. You can do it, for example, by typing region settings into the taskbar search box.
      2. In the Region Settings window, click Language and then click Administrative Language Settings.
      3. In the Region dialog, on the Administrative tab, click Change system locale.
      4. Tick "Beta: Use Unicode UTF...." (attached)

      Worked for me. :)

  • strange - Noto Sans should be ok

    you should send a .story file with the problem to support

  • Hi Malgorzata,

    I see that you’ve reached out to our Support Engineers and are working with my teammate, Luiza. You’re in great hands! We’ll continue the conversation in your support case.