Forum Discussion
FIle Corrupted with video
Hi
I have been having issues with storyline file being corrupted when video is added. I have been rendering video files out of After Effects. Some video formats seem to work some of the time and o...
Hi Cara,
Thanks for reaching out and sharing your questions. I'm not clear what behavior or error you are experiencing that leads you to inquire about corruption.
- Can you share the error you are experiencing?
- Is this happening while you are creating your project or once it's published?
You have the best tips for preventing corruption. You mention embedding vs. videos inserted into the slides, so I'm unclear if you're using files or website videos:
- How are you adding the videos to your course?
If you'd prefer to work directly with our support team, please share your project file privately by uploading it here. It will be deleted when troubleshooting is complete.
