Forum Discussion

PamelaMallin's avatar
PamelaMallin
Community Member
11 months ago

Fill in Blank Quiz question showing answer

Not finding the right answer in the discussions!

I have a quiz that has multiple fill in the blank answers. When I load it into the LMS is displays the correct answer in some of the blanks when clicked, before I get a chance to answer.

I've tried to eliminate variables that may cause this, with no luck. I've renamed and reloaded the quiz multiple times in the hopes that it is remembering my results and displaying them. I've changed saved names, etc, to determine, but no luck.  Attached screen shot for example.

When first uploaded into the LMS I think it worked correctly, but not anymore, it always shows the answer to question #2 and #5. Any ideas?

Thanks!

 

storyline 360
  • Nedim's avatar
    Nedim
    Community Member
    11 months ago

    Hi Pamela,

    Your screenshot did not come through. Uploading and sharing a clean version of your .story file would also help with problem-solving. 

    • PamelaMallin's avatar
      PamelaMallin
      Community Member
      11 months ago

      Here is the file. To clarify, the two question #2 and #5 show the answer when I click in to answer. The questions with the date responses do not seem to have that issue.

      Thanks,
      Pam

  • Nedim's avatar
    Nedim
    Community Member
    11 months ago

    Pamela, I'm very sorry but I still don't see any attachment. Is it only me or you are having a trouble with uploading?

    • PamelaMallin's avatar
      PamelaMallin
      Community Member
      11 months ago

      Last time I asked for guidance, I was not able to upload the file in an email. You guys sent me a link to post it to. Can we do that again?

      Thanks!

  • Nedim's avatar
    Nedim
    Community Member
    11 months ago

    Hi, Pamela. I don't work for Articulate. I normally use "Add Attachment" button to upload files. I suggest contacting the Articulate support to troubleshoot uploading issue. I can only send you a link to upload your project for the Articulate support review.
    https://articulate.com/support/upload/ELH

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    11 months ago

    Hi Nedim, thanks for helping out Pamela! We have such helpful community members! 

    Hi there, Pamela. If you're still having trouble uploading, please let me know by responding in this thread. I'd be happy to open a support case on your behalf and help you further!

    Hope you both have a great day! ✨

    • PamelaMallin's avatar
      PamelaMallin
      Community Member
      11 months ago

      Yes, that would be great!

      Normally our company block my attachments externally. This is what I see when I go through the quiz on our LMS. Clicking the open field shows a popup with the correct answer. I’ve tried changing the name of the title, to see if it is remembering my answers. But no luck.

      I’m sure it is some simple setting but I’ve tried everything that I read on eLearning Heros and Articulate support site.

      [A screenshot of a computer Description automatically generated]

      Picture of my Trigger settings.

      [cid:image002.png@01DA00F6.3EACAE70]
      Be happy to upload to a site, if possible.

      Thanks,
      Pam

      • StevenBenassi's avatar
        StevenBenassi
        Staff
        11 months ago

        Hi Pamela!

        Happy to jump in here! Thanks for providing the extra feedback!

        It sounds like you were trying to attach a screenshot of trigger settings, but I'm not seeing it included with your post. Not to worry! I went ahead and opened a support case on your behalf so you can share your files with our support engineers privately.

        You're in excellent hands working one-on-one with them and they should be getting in touch with you shortly! We can continue troubleshooting through your support case to keep all information in one spot.

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