Forum Discussion

EllenFernandez-'s avatar
EllenFernandez-
Community Member
5 years ago

Flip Card scrolling

When you have text on the back side of a flip card and the scroll bar appears, if you click on the down arrow it flips the card back versus scrolling down. The only way you can see remainder of text is to drag scroll bar down. 

Acknowledging that you shouldn't be using flip card if you have that much text, but every now and then...

 

Rise 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    2 years ago

    Hi Ellen,

    Good news! We are no longer seeing this bug where users were unable to click the down arrow button on the scroll bar for Flash Cards in Rise 360. Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.

  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    5 years ago

    Thanks for sending your Peek video, Ellen! That helped me to get a better idea of what you're seeing. I'm experiencing the same behavior in Chrome, so I'm going to report this to my team as a possible bug. 

    I appreciate you reporting this to us, and I'll let you know if I get an update on this!

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    5 years ago

    Hi there, Ellen. I'd like to see if we can reproduce this behavior on our end. Can you let me know what browser you're using to view your course? If you can include a Peek 360 screencast, that would be super helpful.

    Thanks!

  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Ellen,

    Good news! We are no longer seeing this bug where users were unable to click the down arrow button on the scroll bar for Flash Cards in Rise 360. Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.

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