font size of closed captions (SL360)

Unfair? We've paid 7200$ for this software so far. And we're going to pay another 3600$ end of year. I am excited for new features, but I want the existing ones to work properly.

Ive lived with Adobes Creative Cloud subscription hell for 5 years now and I am not at all happy with where it has taken their development focus. This recurring revenue thing puts a lot of focus on new stuff, having the proper tick boxes ticked so you come up great in the comparison charts. Existing features linger, because they are not "important" (but why did you then make them in the first place?)

I don't know who decides what is important development (and not important) in the Articulate company, but why is it important to introduce a feature, but not do it properly?

We need subtitles in our projects. Our users want them and they are unhappy with the small size of it. We do spend a lot of time on it, and anyone who uses or works with subtitles professionally know that the size of the letters on screen matters quite a lot. What works fine on a 32 incher might not be working well on a 14 incher. And if the only way to remedy this oversight is to hack with javascript, I don't think the feature is well done, or finished.

Though I do sound like sour grapes right now, and it is, I want to thank you for that tip, mr. Bibby. Your posts on how to hack courses with javascript are great and I just now realised it was you who responded

Anyways, when implementing a feature, do it right. Or wait until you can. Or live with the moaning from customers users that find it unsatisfactory.