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SarahHinderlite's avatar
SarahHinderlite
Community Member
3 years ago

Getting compatibility error but don't have 360

I tried to have two SL3 projects open at one time. Now I can't get into one of them. I get the following error: The project won't open because it uses features that aren't available in this version of Storyline. The features in use are: Text Autofit Improvements. 

I looked up this error and it seems to have to do with trying to work on the same project back and forth between SL3 and Articulate 360. The problem is, I only have SL3, I do not have A360. 

Please help! Thanks in advance!

storyline 360
  • SarahHinderlite's avatar
    SarahHinderlite
    Community Member
    3 years ago

    I checked and I have Update 16: 3.16.27367.0

    I have updated my software twice in the last month, most recently last week. Do I not have the most updated version somehow? I am trying to open a project that I was in earlier today and working just fine. 

    • SarahHinderlite's avatar
      SarahHinderlite
      Community Member
      3 years ago

      In looking at the update webpage, I notice that the release date of the "latest" build is the same as the last update I installed. It's almost like somehow that last update install got reversed or something when I tried to open two projects at once. I will install it again. Thank you! 

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