Forum Discussion
Getting compatibility error but don't have 360
I tried to have two SL3 projects open at one time. Now I can't get into one of them. I get the following error: The project won't open because it uses features that aren't available in this version ...
Hi, Sarah.
We released the fix for this issue on Update 17. Since you're using an earlier version, you'll want to update Storyline 3 to ensure you're using Build 3.17.27621.0.
Please let us know if you have any questions by posting here or by reaching out to our Support Engineers directly.
In looking at the update webpage, I notice that the release date of the "latest" build is the same as the last update I installed. It's almost like somehow that last update install got reversed or something when I tried to open two projects at once. I will install it again. Thank you!
