Hi Kelly,
Thanks for reaching out and sharing what you are experiencing with your published file.
We recommend adding local files to your projects and they will then be included as expected with your published package. It sounds like they are able to see the pdf, correct, just that it's closing the course?
It sounds like you have the pdf set to open in a new window, so I'm curious if you're able to replicate this behavior in SCORM Cloud or if this is limited to your LMS?
What is the fix in cases where the resource is external and not something you can add into the project?
For whatever it's worth, having to add a file into the project is not actually a great workaround because then you have multiple versions that have to be updated anytime you make a change (unless I'm missing something)
