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BrianWeaver-bbe's avatar
BrianWeaver-bbe
Community Member
10 months ago

Help! Storyline 360

Something really odd is happing to my SL360 course. When l publish my newest scene, for some reason, what l get in Review 360, is a video from an entirely different part of my course, - not the scene l'm publishing. Does anyone have any idea how l can overcome this issue?

Many thanks, Brian weaver

  • Hi, Brian!

    Thanks for reaching out and I'm sorry you've encountered this issue!

    I'm happy to help troubleshoot. First, I'd like to confirm that you're following these steps when publishing your course for Review 360. If you're doing something differently, would you mind outlining your steps?

    If you're willing to share your file with our team, I'd be happy to take a closer look and do a test publish. You can upload it here or share it privately in a support case, and we'll delete it from our systems once troubleshooting is complete!

    • BrianWeaver-bbe's avatar
      BrianWeaver-bbe
      Community Member

      Hello Kelly,

      Thank you for getting back to me

      I decided to re write the course in the end – the problem did not repeat

      Just wanted to thank you for reaching out with a reply

      Kind regards

      Brian Weaver