So I created a sample course in Rise and exported it as Scorm 1.2. I imported into TalentLMS but TalentLMS wasn't detecting that the course was complete unless I refreshed the browser. Talent asked if ScormCloud showed it as working correctly and I replied, "yes". TalentLMS said that Rise 360 was set up to create "popup", not "embeded" units...and that ScormCloud is based on "popup" and that's why it performed correctly. So...is this true? Are Rise 360 courses only working correctly if done with "popup" in TalentLMS? TIA, Harry

Hi! We've been using talentLMS for a long time, and started using Rise for a couple of months ago. We are also investigating the pop-up vs embedded in TalentLMS. Indeed the courses look much better as a pop-up, but during testing, we've found quite a lot of pitfalls using that method. First off, it is vital that the user clicks "exit course" in order for Talent to remember where the user is in the Rise course. If the learner simply closes the page (like most people do), the Rise course will open at the start page, and all the progress is lost. Talent will indeed not show any progress in the course, but at least the learner saves his progress in the rise course as long as he uses that exit course button. Another bad thing about the pop-up, is that links in the Rise course opens in the original browser window, next to the talent-window where the rise course was launched. Most people will navigate back to that tab, instead of finding their open Rise window. Then, they'll click back in the Talent tab, and re-launch a new version of Rise, causing the Rise course to start over, and the progress is lost. Perhaps we'll change to the embedded option, as that seems to save the progress better. I think alot of learners will mess up if we use the pop-up, as long as it opens in a new window, rather than a new tab. The funny thing is that different devices and browsers handles it differently. Most opens it in a new window (which is bad imo, based on the descriptions above), but for example Chrome on a mac will open it in a new tab. Is there anything Articulate can do to make sure the Rise course is opened in another tab, rather then a window? If we are to use the embedded feature today, one bad thing is that the course window is not maximized, which is distracting. I tried to edit the size of the embedded window, which looks decent on desktop, but on phone you can't view the entire height, and therefore can't access the "next page"-button in Rise, in order to move forward in the course.

We use embedded Rise courses in Talent. Our user feedback was that they preferred the embedded courses instead of the pop out, but the transition back to the LMS is still a little awkward, but we've also changed our exit message to make it a little more clear to the end user. I really wish Talent had a user forum. We have some complex problems that I'd love to talk to other users about to brainstorm solutions.

Hi Deltina, We would change the exit message in Rise under settings/labels/Exit Course(LMS). Just something simple, like "This is a blank Page. You may now close the browser window."

Hi there, Harry. To confirm, in SCORM Cloud I can launch the course either in the same window or in a new window. Getting to the end of the last lesson of a course that requires 100% completion is reporting correctly for me with both launch behaviors. If anyone has experience with TalentLMS, please chime in!

Hi Kennet, Thanks for sharing your experience with Rise 360 in TalentLMS. There isn't a way to ensure a Rise 360 course opens in a new tab rather than a new window, since that behavior is controlled by the web browser. Hopefully other folks using the same LMS can chime in with helpful tips.

Hooking up Rise 360 to TalentLMS - (new info received from TalentLMS)

21 Replies

AlyssaGomez
Staff
5 years ago
Hi there, Linn! There are a couple of things I wanted to point out that will hopefully help:

Course not resuming in TalentLMS:

Some LMS's won't resume properly unless you include an Exit Course link inside your Rise 360 course. Crystal shared more detail about that in her post here.

Try adding an Exit Course button or link, then test the course again in TalentLMS. Let me know if that resolves the issue!

Updated output file results in a blank screen:

Were you able to clear the suspend data when you uploaded the updated file to your LMS?

We recommend clearing the suspend data because the new version may not understand the suspend data from the older version, and when that happens, you may see a blank screen. The only other option would be to upload the updated version as a new item in your LMS.
- LinnSchjelderup
  Community Member
  5 years ago
  We added the "Exit Course" link a while ago, after testing and reaching the same conclusion as you describe. In addition, we have provided our learners with instructions to use this button, so we are quite positive that they are using the "Exit Course" link.
  
  We did indeed clear the suspend data when we uploaded the file to our LMS, so that didn´t help. However, this was only an option using SCROM. When we exported an xAPI file, we didn´t get that option.
AlyssaGomez
Staff
5 years ago
Thanks for the additional insight, Linn. If you'd like an extra pair of eyes on your course, we'd be happy to help you with testing. You can send us your xAPI output file by clicking here, and we'll let you know if we see anything out of the ordinary. We'll delete your files when we're done troubleshooting.
WendyWatson-064
Community Member
5 years ago
Hello,

This may not fit here but since it's a Talent LMS question, I hope one of you can help me sort this out. I have a course with 8 units build in Storyline 360. To pass the course learners must complete the assessment (3 hotspot quiz questions) in the last unit. Right now when a learn fails this assessment the Talent LMS is prompting them to try again. However, the unit in Storyline is set for one attempt for each of these quiz questions with the navigation locked as there is only one attempt allowed. I've been going back and forth with Talent and it seems I might have the wrong settings set up in the Storyline unit which is giving Talent LMS the message to prompt learners to retake the quiz. I'm sure it's error on my part, but I'm just not getting it. Can any of you who are using Talent with Storyline 360 help me out here?

Doe it need to loaded as a pop up? Is there a completion setting in Storyline needed? Do I need to add a end course button to this?

Any and all suggestions are much appreciated!

Wendy
RPursey
Community Member
5 years ago
Wendy: If you are only wanting the learner to have one attempt and they get it wrong you maybe should mark it as failed rather than incomplete.

Hope that helps.
HarryCarter
Community Member
3 years ago
HI All,

Just an update to the hooking up of Rise 360 to Talent LMS, thing.

It's working perfectly. Here's a rundown of what we're doing. Our courses are video intensive .

1) Took our live courses and broke then down into smaller videos. All videos are hosted elsewhere.

2) Miscellaneous non-scored quizzes in between.

3) Final Quiz at end that Is scored.

We have an "Exit Course" option at top right.

Evidently, Talent LMS made some slight changes because there seems to be zero confusion on the learner's side and the courses open and close very easily.

We're very happy to have gone this route.

Regards,

Harry

Forum Discussion

Hooking up Rise 360 to TalentLMS - (new info received from TalentLMS)

21 Replies

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