Forum Discussion

KarinaSimoni477's avatar
KarinaSimoni477
Community Member
4 years ago

How do you get your Rise courses from Contractors?

Hello! At my company we have a team account for three people and we can add each other as collaborators internally. However, we had one course built by a contractor and now are wondering how we can get the course to us. The contractor has a personal Rise subscription so they cannot add us as collaborators apparently. If she exports to SCORM 1.2 and somehow gets us the files, is there a way to upload it back into Rise if we need to edit the course?

  • Hi Karina,

    I don't use teams so I'm not positive this will work. On the contractor's dashboard, select the more button (...) and select "send a copy." The contractor then enters one of your email addresses and sends it. The source file will show up on your dashboard. 

    Cheers,

    Julie