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I've already reached out to your support team about this last year, but nothing is resolved and I am in a frustrating position of not being able to publish anything through Studio.
The issue:
I have a presentation that is French, and a presentation in English. They are a translated version of the same presentation, saved as two separate files with different names. I publish one at a time, then move them into a separate folder before publishing the next one.
When I publish them individually, somehow Articulate is swapping some slides from each presentation, and using the French version in English and vice versa.
The presentation file itself is perfectly fine, with no exchanged slides, yet every time I publish, this happens. It happens with every single presentation that is translated.
What I have done so far:
Submitted a case to Articulate support
Uninstalled Articulate
Cleared the Articulate cache
Purchased an entire new laptop
I have not had this issue with Storyline or Rise, yet.
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\"","id":"message:964104","revisionNum":1,"repliesCount":33,"author":{"__ref":"User:user:1009629"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:964104"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:964104"},"body":"
We don't want students to advance to next one before they view the whole slide. So we hide the next button until the end of the slide.
\n
But we noticed that at the beginning of the slide, you can skip it by hitting enter key.
\n
This is something like a \"backdoor\" to complete a course without even viewing the content. Is this a designed feature or bug?
\n
Please let me know how to solve this.
\n
\n
Thanks,
","body@stringLength":"491","rawBody":"
We don't want students to advance to next one before they view the whole slide. So we hide the next button until the end of the slide.
\n
But we noticed that at the beginning of the slide, you can skip it by hitting enter key.
\n
This is something like a \"backdoor\" to complete a course without even viewing the content. Is this a designed feature or bug?
\n
Please let me know how to solve this.
\n
\n
Thanks,
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So we hide the next button until the end of the slide. \n But we noticed that at the beginning of the slide, you can 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How to disable \"Hit Enter Key to Advance Slide \"","moderationData":{"__ref":"ModerationData:moderation_data:1220473"},"body":"
I'm having the same issue, I want to prevent users from hitting the 'enter' key to progress to the next slide. Or at the very least control what slide it progresses to. I have downloaded the latest version but hitting 'enter' on the keyboard still advances the user to the next slide automatically.
I'm having the same issue, I want to prevent users from hitting the 'enter' key to progress to the next slide. Or at the very least control what slide it progresses to. I have downloaded the latest version but hitting 'enter' on the keyboard still advances the user to the next slide automatically.
\n\n
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We're no longer seeing the Storyline bug that was being discussed earlier in this thread.
\n
\n
Enter key not working as expected when submitting answers on a freeform Text Entry Slide.
\n
\n
\n
Do you mind sharing more details on the specific type of Slide you are working with? If they are Text Entry - Quiz Slides, can you please confirm the field for 'Submit Keys' are blank on all slides?
\n\n
Also, with the use of Triggers, the ENTER key can be configured to bring the learner to any Slide of your choosing.
\n\n
If you're comfortable sharing the .story file you're working with, we'd be happy to take a closer look to see if something else is getting in the way. Feel free to upload a copy here in the discussion or privately through a support case.
We're no longer seeing the Storyline bug that was being discussed earlier in this thread.
\n
\n
Enter key not working as expected when submitting answers on a freeform Text Entry Slide.
\n
\n
\n
Do you mind sharing more details on the specific type of Slide you are working with? If they are Text Entry - Quiz Slides, can you please confirm the field for 'Submit Keys' are blank on all slides?
\n\n
Also, with the use of Triggers, the ENTER key can be configured to bring the learner to any Slide of your choosing.
\n\n
If you're comfortable sharing the .story file you're working with, we'd be happy to take a closer look to see if something else is getting in the way. Feel free to upload a copy here in the discussion or privately through a support case.
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Thank you so much! Your solution worked for me. I really appreciate your time and your help!
Thank you so much! Your solution worked for me. I really appreciate your time and your help!
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Here are a few slides from the project. Thank you for taking a minute, if you have it!
Here are a few slides from the project. Thank you for taking a minute, if you have it!
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Attached is the revised version of your interactions (Scene 2). I replaced the \"How Many Survey Question\" interaction with single Numeric Entry Fields. This change makes it easy to reset the fields to a blank state, allowing users to re-enter their responses after an error message appears. The built-in interactions often cause unintended navigation to the next slide when the Enter key is pressed.
Please take a look and let me know if you have any questions about this solution.
Attached is the revised version of your interactions (Scene 2). I replaced the \"How Many Survey Question\" interaction with single Numeric Entry Fields. This change makes it easy to reset the fields to a blank state, allowing users to re-enter their responses after an error message appears. The built-in interactions often cause unintended navigation to the next slide when the Enter key is pressed.
Please take a look and let me know if you have any questions about this solution.
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That did the trick! Thank you so much for the information and the help. I appreciate it!
That did the trick! Thank you so much for the information and the help. I appreciate it!
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You would have to create an additional layer that will be shown when the ENTER key is pressed, just to prevent it from going to the next slide. While on this layer, reset the data entry field and jump back to the same slide. I used it a few times to display a message that ENTER key should not be used to submit the answer, Check my demo.
You would have to create an additional layer that will be shown when the ENTER key is pressed, just to prevent it from going to the next slide. While on this layer, reset the data entry field and jump back to the same slide. I used it a few times to display a message that ENTER key should not be used to submit the answer, Check my demo.
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This idea seems like it would work. I created an error message layer and have the trigger set to show the layer when the user presses Enter after clicking on the numeric entry, but it seems to be ignoring the trigger and moving to the next slide every time Enter is used.
I have tried other things as well:
Restricting navigation - the player is disabled for this project.
This idea seems like it would work. I created an error message layer and have the trigger set to show the layer when the user presses Enter after clicking on the numeric entry, but it seems to be ignoring the trigger and moving to the next slide every time Enter is used.
I have tried other things as well:
Restricting navigation - the player is disabled for this project.
Changing the submit keys - that option doesn't show up for me on form view
Setting various triggers for the Enter key
Have any other solutions for this come up in the meantime?
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Hi Sadie,
I’m sorry to hear that this option didn’t work for you. If you upload your .story file, I’d be happy to review it. Alternatively, I can share my demo file for you to explore. Please feel free to reach out if you need any further assistance!
I’m sorry to hear that this option didn’t work for you. If you upload your .story file, I’d be happy to review it. Alternatively, I can share my demo file for you to explore. Please feel free to reach out if you need any further assistance!
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Hi Julia,
\n
Thanks for reaching out! I'm sorry to hear you've run into this. I've gone ahead and opened a support case on your behalf. One of our talented Support Engineers will be in touch shortly via email. Thanks so much for your patience.
\n
We'll continue the conversation over in your case.
Thanks for reaching out! I'm sorry to hear you've run into this. I've gone ahead and opened a support case on your behalf. One of our talented Support Engineers will be in touch shortly via email. Thanks so much for your patience.
\n
We'll continue the conversation over in your case.
\n
Have a great day!
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Would also like to note that even if I set a completely different submit key (like F11, for example) it STILL submits when I press enter.
Would also like to note that even if I set a completely different submit key (like F11, for example) it STILL submits when I press enter.
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Were you able to get this resolved? I have TAB as my submit key and if someone hits enter it will submit it.
Were you able to get this resolved? I have TAB as my submit key and if someone hits enter it will submit it.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:964128_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"Rank:rank:1":{"__typename":"Rank","id":"rank:1","position":0,"name":"Former Staff","color":"00AEEF","icon":null,"rankStyle":"OUTLINE"},"User:user:247534":{"__typename":"User","id":"user:247534","uid":247534,"login":"JohnMorgan-c50c","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-05-25T07:17:42.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid|b8898594-77d1-4ef5-aa64-7bb0d106961d"},"rank":{"__ref":"Rank:rank:1"},"entityType":"USER","eventPath":"community:rwgqn69235/user:247534"},"ModerationData:moderation_data:964124":{"__typename":"ModerationData","id":"moderation_data:964124","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:964124":{"__typename":"ForumReplyMessage","uid":964124,"id":"message:964124","revisionNum":1,"author":{"__ref":"User:user:247534"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:964104"},"conversation":{"__ref":"Conversation:conversation:964104"},"subject":"Re: How to disable \"Hit Enter Key to Advance Slide \"","moderationData":{"__ref":"ModerationData:moderation_data:964124"},"body":"
Hi Maiectic Consultant,
\n
Great question! I understand you'd like to keep users from being able to skip questions by using the 'Enter' key. I’m happy to work with you to figure out why this is happening! I have a follow-up question regarding the setup of your question so I can understand what you are experiencing a little better.
\n
\n
Is this happening with more than one file or is this the only one?
Are there any submit keys entered for the question? You can check that by opening the question slide and clicking Form View. The Submit Keys setting is toward the bottom right. Here's a screenshot highlighting the setting.
\n
\n
\n
If you see Enter there, click the X button to the right of the entry field to remove to key.
\n
I’ve attached a Story file that I created in Storyline 360. The text entry question doesn't allow you to move on after hitting 'Enter'. Do you mind opening it into Storyline 360 on your end to see if you notice the same behavior?
Great question! I understand you'd like to keep users from being able to skip questions by using the 'Enter' key. I’m happy to work with you to figure out why this is happening! I have a follow-up question regarding the setup of your question so I can understand what you are experiencing a little better.
\n
\n
Is this happening with more than one file or is this the only one?
Are there any submit keys entered for the question? You can check that by opening the question slide and clicking Form View. The Submit Keys setting is toward the bottom right. Here's a screenshot highlighting the setting.
\n
\n
\n
If you see Enter there, click the X button to the right of the entry field to remove to key.
\n
I’ve attached a Story file that I created in Storyline 360. The text entry question doesn't allow you to move on after hitting 'Enter'. Do you mind opening it into Storyline 360 on your end to see if you notice the same behavior?
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Hi, having the same issue and yes, when I add an additional slide after it and press enter in your sample it DOES allow me to submit without recording answers, and I can't return to the slide to type anything anymore. Please try it out when you have an additional slide after the text entry. I'm up to date with my software and I'm still trying to figure out how to resolve this as I can't locate the navigation restriction options.
Hi, having the same issue and yes, when I add an additional slide after it and press enter in your sample it DOES allow me to submit without recording answers, and I can't return to the slide to type anything anymore. Please try it out when you have an additional slide after the text entry. I'm up to date with my software and I'm still trying to figure out how to resolve this as I can't locate the navigation restriction options.
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Hi Team,
\n
I created an exam slide in articulate 360 using the text entry field. The issue is that users can skip questions by simply pressing the enter key. Can you kindly assist me in disabling it?
I created an exam slide in articulate 360 using the text entry field. The issue is that users can skip questions by simply pressing the enter key. Can you kindly assist me in disabling it?
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Hello Everyone!
\n
I wanted to share some great news! We are no longer seeing this bug that prevented the enter key from functioning as expected when submitting answers on a freeform text entry field with an expanded height in Storyline.
\n
Please make sure that you are using the current version of Storyline 360 (3.72.29699.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
\n
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
I wanted to share some great news! We are no longer seeing this bug that prevented the enter key from functioning as expected when submitting answers on a freeform text entry field with an expanded height in Storyline.
\n
Please make sure that you are using the current version of Storyline 360 (3.72.29699.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
\n
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
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Hi, Diarmaid.
\n
We have a bug reported where the Enter key is not working as expected when submitting answers on a freeform text entry (expanded height).
\n
I've connected this discussion to the bug report, and I'll be sure to come back to update you when I have some news.
We have a bug reported where the Enter key is not working as expected when submitting answers on a freeform text entry (expanded height).
\n
I've connected this discussion to the bug report, and I'll be sure to come back to update you when I have some news.
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Presenter publishing English slides in French | Articulate - Community
