Forum Discussion

CarlaSegurola's avatar
CarlaSegurola
Community Member
9 years ago
Solved

How to save Articulate 360 Rise file?

This should be more intuitive, but I assumed that anything created in Articulate Rise would automatically save since I didn't see the option easily to save it. Without warning, my computer must have...
rise 360
storyline 360
  • AshleyT-Pollard's avatar
    AshleyT-Pollard
    9 years ago

    Hi Carla,

    As Phil said, it should be saving automatically with each change, so if it's not I'd definitely look further into the browser. You'll want to confirm that you're using one of the supported browsers here. 

    If you are using one of those browsers, one other thought is could you have two articulate IDs and inadvertently logged into the wrong one today? Anything beyond that, we will want to get you working with our Support Engineers one on one, and they can dig a bit deeper into your account! 

KarlMuller's avatar
KarlMuller
Community Member
3 years ago

Hi Meera LYNN,

Asking the obvious question: are you clicking on SAVE after making changes to the TEMPLATE? I've failed to do this a few times....

MeeraLYNN-4a9b9's avatar
MeeraLYNN-4a9b9
Community Member
3 years ago

Is there a save button? I'm using rise360 browser version. Its the 30 day trial version which ought to be the full featured version.

Get Outlook for Android

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    3 years ago

    Hi there, Meera. No difference between the trial and subscription functionality -- There is not a Save button for your Rise 360 courses. You should see your course with up-to-date edits on your dashboard. Your edits won't apply to the template if you create a new course with it.

    Can you please share some additional detail with us by submitting a case here? We can investigate what's happening on your end.