Hyperlinks in text work as expected when using the mouse but if using keyboard navigation (ie tab and enter) to activate a hyperlink the text does not change to the visited state. This is using the default hyperlink text style. Although the link is activated using the keyboard navigation there is no indication to the user that the link has been visited. Is there a way to fix this? Thanks

Hello, everyone! 👋 I wanted to share that we've released Storyline 360 (Build 3.84.31647.0) which includes the fix for the bug where hyperlink states didn't work as expected when navigating only with a keyboard or after duplicating a slide. All you need to do is update Storyline 360 in your Articulate 360 desktop app! If you run into any issues, don't hesitate to reach out to our team by submitting a support case. Have a great day and happy developing!

Hyperlink not displaying visited state when using keyboard navigation

JoseTansengco
Staff
2 years ago
Hello Kirsten,

Sorry to hear that you ran into this issue.

We are currently tracking a known bug that causes hyperlinks to not change states when using keyboard only navigation.

I added this thread to the bug report so we can notify you as soon as a fix is released. Here's a quick look at how we tackle bugs for your reference.
RussAmundsen
Community Member
10 months ago
I see this was from 10 months ago. Is there any update on a fix for this.
- StevenBenassi
  Staff
  10 months ago
  Hi Russ!
  
  It sounds like you've also been affected by hyperlinks not changing states when using keyboard navigation. Sorry if this has been slowing you down!
  
  I don't have any updates to share at the moment as our development team is still closely tracking this issue. I've included you in the bug report so you can be notified as soon as we have any updates to share.
LucianaPiazza
Staff
8 months ago
Hello, everyone! 👋

I wanted to share that we've released Storyline 360 (Build 3.84.31647.0) which includes the fix for the bug where hyperlink states didn't work as expected when navigating only with a keyboard or after duplicating a slide.

All you need to do is update Storyline 360 in your Articulate 360 desktop app!

If you run into any issues, don't hesitate to reach out to our team by submitting a support case.

Have a great day and happy developing!
- MaryamNazif
  Community Member
  7 months ago
  Hello, I'm experiencing a problem with my Articulate file. Despite using Articulate version 3.84.31647.0, the keyword navigation fails to recognize hyperlinks in various states. Could you please guide me on how I can fix this issue?
ReneeY-ce0a81e4
Community Member
8 months ago
Luciana - Glad to hear some progress has been made on this issue.
I can confirm the hyperlink state changes to visited when selected with the keyboard - but NOT if the text is animated by paragraph.

Is there any update on this and the other issue still affecting text animated-by-paragraph (the hover/visited state not working on every link)?
- JoseTansengco
  Staff
  8 months ago
  Hello Renee,
  
  I can confirm that we are still monitoring a known bug where the states of hyperlinks inside the same text box behave erratically when entrance animation by paragraph is applied. I've added this ELH post to the bug report so we can notify you as soon as a fix is released that addresses this issue!
AnjanaRudragoud
Community Member
7 months ago
Hi,

Any updates on this issue?

Thanks
- StevenBenassi
  Staff
  7 months ago
  Hi Anjana!
  
  Thanks for checking in on this!
  
  I don't have any updates to share at this time as our development team has been prioritizing other bug fixes. Not to worry! I've included you in the bug report and will update this discussion as soon as a fix is in place!
  
  For your reference, here's a deeper look at how we tackle bugs.
LucianaPiazza
Staff
7 months ago
Hi Maryam,

Thanks for reaching out!

I see that you've opened a case and that you're working with our colleague Mcgem. You're in great hands.

We'll continue the conversation over in your case.

Have a great start to your day!
AndreaBorsoi-1d
Community Member
4 months ago
Still problems using hyperlinks in a Lightbox page (that I had to use to circumvent a current problem with Resources links not working correctly - for which there is a support ticket already open and a possible bug to be fixed). Some get the style correct, other don't. Tried everything but with zero success. Link works, but some do not change state on hovering, others also on selecting and none get visited state. A mess. So I have one problem open and this was the only workaround that is possible - among those suggested - and it has other problems. Like a cascade of problems with hyperlinks. Spent an extra day (for which I am not paid by the client!) trying to deliver a course with hyperlinks that work. Articulate...any chance we do not have to work for free to deliver something simple and plain vanilla?
- LaurenConnelly
  Staff
  4 months ago
  Hi Andrea!
  
  I'm sorry for how big of a mess this has been! I see that you've connected with my teammate, Chester, and shared your project files with him. You should hear from him shortly about his findings!