Forum Discussion

BarbaraJacobs-1

Community Member

3 months ago

If AI is turned off...

AI is not turned on for us (admin decision). Would this cause issues during the free-trial time period?

EricSantos
3 months ago
Hello Barbara,

Thanks for reaching out! Turning off AI features should not cause issues during the free trial period. In this state, Articulate AI features remain visible in Rise 360 and Storyline 360 but aren't functional.

Please check out this article about what to expect from Articulate 360 apps when Articulate AI products are turned off.

If you encounter any unexpected behavior, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you.

EricSantos
Staff
3 months ago
Hello Barbara,

Thanks for reaching out! Turning off AI features should not cause issues during the free trial period. In this state, Articulate AI features remain visible in Rise 360 and Storyline 360 but aren't functional.

Please check out this article about what to expect from Articulate 360 apps when Articulate AI products are turned off.

If you encounter any unexpected behavior, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you.