Forum Discussion

SarahSallabe493's avatar
SarahSallabe493
Community Member
20 days ago

Import ppt files to Articulate

Hello, 

I am using the Current Channel for Microsoft 365 Apps. Since I using the Current Channel I am not able to import ppt files to Articulate anymore. Is this not supported by Articulate? 

Thanks and BR
Sarah 

  • JHauglie's avatar
    JHauglie
    Community Member

    If you are not working with Articulate installed to a local drive (C:\...) you will likely have problems. And I suspect that trying to import cloud-based files to a Storyline project is also problematic for that same reason. So try downloading the O365 file to your local system (your desktop?) and then try importing from there. If that does not work, contact Articulate and open a support case. 

    Good luck!

  • Hi, thanks for the hint. I checked and Articulate is installed locally and also the files are stored locally but I am still not possible to import the ppts. 

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hello SarahSallabe493,

      Sorry to hear that you are unable to import your PowerPoint presentations. This article explains common causes of why a PowerPoint import would fail, as well as how to resolve them. 

      If the issue persists, please share a copy of your PowerPoint presentation file here or privately by opening a support case so we test to see what's causing it. We'll delete it when we're done!