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YaziaSilva-611b's avatar
YaziaSilva-611b
Community Member
8 months ago

Incorrect Photo Showing Up In Storyline When Inserted

Good afternoon. 

I am replacing some photos in my Storyline file that I have edited originally, and again now, in Photoshop. However, when adding the new updated version of the image or inserting the new image altogether, it is adding it as the original version, and not the updated one. The name for the image on the timeline does not show the new image name, instead shows up with the original image name. 

Any help is greatly appreciated. 

Thanks, 

Yazia Silva

  • Hi Yazia, I have experienced this before, but can't remember exactly what I did to get around this bug. I think I had to rename the file and bring in from a different folder. I remember it being difficult to get it to pick-up the updated file for some reason.

  • Had the same once. It happens when you update an image and rename the original in the SourceMedia in some specific order. Somehow things get mixed up internally in Storyline. Fix is as Sam states. Duplicate the original file to some other folder, rename it and import it again.