Forum Discussion
Insert SSML tags
- 10 months ago
Hi Everyone!
I'm happy to share that we just released Storyline 360 (Build 3.84.31647.0) which includes the fix for the bug:
- Storyline reads the SSML tags in the TTS script if there is a blank space or line break at the beginning/end of the code
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
Hello Elaine,
I have reported the problem to the Articulate support team.
I will contact you when I could solve it.
Thank you.
- FookloyYoong-b711 months agoCommunity Member
I am also facing the same problem. Let me know if you have found the solution. Thanks
- StevenBenassi11 months agoStaff
Hi Fookloy!
Sorry to hear you've also run into trouble when adding SSML tags to your Storyline course!
I'd like to take a closer look at your .story file to see why the tags are being read as text and not as proper SSML markups. Would you be willing to share a copy of your project file here in the discussion or in privately by opening a support case?
We'll delete it as soon as we finish testing!
- yukataniyama11 months agoCommunity Member
Hello Fookloy,
Of course. I would share you when I found any solution.
Thank you.
- StevenBenassi11 months agoStaff
Hi Yuka!
Sorry to hear you've run into this setback when using SSML tags in Storyline.
Great move on opening a support case! I see that you connected with my colleague Ian. It looks like Ian replied to your e-mail with some feedback and steps to take.
We can continue troubleshooting through your case to help keep all information in one spot.
- yukataniyama11 months agoCommunity Member
Hello Steven,
Thank you for your comment.
Yes, I've confirmed the email from Ian. I could get success to proceed TTS with SSML tags when I use a test file which sent by Ian.
But I couldn't get success in my Storyline even if I copied Ian's file log and paseted to my TTS.After I will uninstall and re-install Storyline next week, I would feedback to you and Ian.
Thank you very much!