Forum Discussion
Install issue - says its already installed but its not
I can't Articulate 360 to install. It says it is already installed but it is not. I had uninstalled it previously. Please help!
I am having the same issue as above. I have followed the steps:
- Uninstalled, restarted, reinstalled = error
- Uninstalled, deleted associated folders, restarted, reinstall attempted = same error
- Uninstalled, cleaned Registry, Restarted, reinstalled attempted = same error
- Added URLS to firewall exemptions, reinstall attempted = same error
- Set Windows Sound to None and attempted installation = same error
Great call on connecting with our support team, Daniel! I see my teammate Ronaziel was able to help, but I wanted to quickly pop in here to welcome you to E-Learning Heroes 😊
Don't hesitate to reach out if you need anything else!
