Forum Discussion
Interactions being counted when quiz is in review mode
We have an exam that we allow the learner to review once completed. This is showing up as additional interactions in the LMS when we look at the json file. For example, we have a 10 question exam, which should show as 10 interactions when completed. However we are seeing learners with 20-30 interactions. Is there a setting in the Storyline 360 we can change, or anything we can do to have the review not show up in the interaction data.
7 Replies
Hello NatalieSantana,
Sorry to hear you're running into this issue!
Have you had a chance to test your course in a different LMS to see if the extra interactions are specific to your current platform? SCORM Cloud is a great tool for this kind of testing. You can follow the steps in this guide to get started:
If the JSON file appears similar in SCORM Cloud, would you be open to sharing a copy of your project file, either here or privately, by opening a support case so we can take a closer look? We'll make sure to delete it after testing.
Hi Eric,
Thanks for your response!
Upon further investigation it looks like the extra interactions occur when the learner proceeds through the review using the Submit button on the quiz slide to reach the next slide. They do not occur when using the Next button on the player.
Is there a way to disable the Submit button on the slide after the learner submits their answer, and have it remain disabled when they have completed the exam and are reviewing?
I have tried adding a trigger to change the state of the button to disabled when the user clicks it, placing the trigger after the "Submit Response" trigger. I have also changed the slide properties to "Resume saved state." When reviewing the exam the Submit button is still active.Hello NatalieSantana,
Thank you for sharing an update with us!
Just to confirm, did you experience this behavior in SCORM Cloud as Eric suggested earlier in this discussion?
- If so, we'd be happy to take a closer look at your .story file in this thread or privately in a support case.
What LMS are you using to host your courses? I'm curious if others are using the same LMS and have run into a similar experience!
NatalieSantana : Here's a way to disable or hide a custom Submit button on a question slide when the user is reviewing the quiz. (Or to control other objects based on whether or not the quiz has already been taken.)
Create a T/F variable. For example, call it "Reviewing." The default value of False means the user is not reviewing the quiz (i.e., they're taking the quiz). True will mean the user is reviewing the quiz.
Do this on the Results slide:
- Add a trigger to the Review Quiz button that adjusts the variable to True.
- Add a trigger to the Retry Quiz button that adjusts the variable to False.
- Be sure both of those triggers appear before the other button triggers that jump to the first slide in the quiz.
On each question slide, add a trigger that changes the state of the Submit button to Normal. Include a condition that the variable = False. Also include an Else statement that changes the button to Disabled (or Hidden).
For your situation, that will force the users to click the Player's Next button to advance when reviewing the quiz.
JudyNollet Thank you! This is exactly what I was going for! It worked perfectly.
You're welcome! Pay it forward when you can. 😊
LucianaPiazza
Thank you for the response. We did test it on another LMS, with the same results. I have opened a case as suggested. Case number 01063884. Thank you!
