Forum Discussion
Is it possible to turn on closed captions by default in Rise360?
Hi,
Is it possible to turn on closed captions by default in Rise360? After some user testing, we've realized that our learners fail to find the small caption button (or don't understand its function) and thus don't make use of the subtitles.
Therefore I'd like to turn this on by default but I can't find any setting to do so.
Or does anyone have another idea on how to make people aware that subtitles are available?
Background: The majority of our learners are not native English speakers and therefore need captions for our videos (we don't have the budget to dub videos in multiple languages). In the past, we used videos with burnt-in subtitles but I'd rather use the CC functionality in Rise.
18 Replies
+1 for this feature. What is especially egregious for a learner accessibility stand-point is that if they turn CC on for one video, that isn't persistent and thus they have to keep turning the CC's back on for every single video in the Rise course. Please address this accessibility issue, Articulate!
Hi MarkMarino,
Thanks so much for sharing your feedback with our team. I've gathered your comments for our product team who is currently tracking this request. We'll update you with any changes!
Thanks Kelly! Is there estimate on release date for this crucial feature that have been asked for for more than 4 years now?
Seconding this - came to add this exact point!
Hi @PajoPatak and EricaHunter! I completely understand how important the functionality is to set closed captions on by default in Rise 360. I'm going to share both of your comments with our Product team so they are aware of who is requesting this functionality. If it makes it on our roadmap, we'll be sure to update this discussion!
