Forum Discussion
ArianaKeykhosra
9 months agoCommunity Member
Is there a way to merge learner accounts together that were accidentally duplicated in Reach 360?
Hello,
I am looking for some help if anyone might know the answer.
We currently use SSO login and seem to run into a situation where we have a few learners who have multiple accounts on Reach 3...
MarkMatheson-48
Community Member
Hi Alyssa, me and a few others in my team have a similar issue, where we were previously using old email addresses for our Articulate licences. Recently, out IT team created a new Articulate team subscription, but linked our new emails to it. This means that all the 'old' Rise and Review 360 content linked to our old emails is locked away from us, as the new accounts are essentially empty. Is there a similar solution here where our old and new accounts can be linked?
StevenBenassi
5 months agoStaff
Hi Mark!
I just replied to your other post, here!