Forum Discussion

FormacinYAprend's avatar
FormacinYAprend
Community Member
3 years ago

Issue editing Rise

Hello, im having problems trying to delete any elements on my lessons, i can modify texts in the course introducción o lessons, but cant delete or move sections.

Does this happen to someone else?

I leave a video of what I mean

  • Hi there, sorry to hear that you have trouble deleting or moving your blocks from your lesson. I recommend doing the following troubleshooting steps.

    1. Try using a different supported browser such as Google Chrome. 

    2. Make sure your device and browser are both fully updated.

    3. Clear your browser's cache.

    4. Restart the device. 

     

    If the issue still occurs after doing the steps above, we would love to take a closer look. Feel free open a case here. Our support engineers are ready to help.