Forum Discussion
JulieMahony
3 months agoCommunity Member
Issue: Learner failing quiz and not being offered a retry option when tries are unlimited.
Hi, I am wondering anyone else is experiencing the same issue. We have all quizzes at the default setting of unlimited tries however a few learners (in different locations at different times and acro...
EricSantos
3 months agoStaff
Hello Julie,
I'm sorry to hear about the trouble with the quizzes. It sounds like some of your learners are observing this behavior, but not all of them are. Can you check if they are using the latest version of a supported browser?
Also, are you using Rise 360 or Rise.com to develop your courses? If it is Rise 360, did you upload your course to an LMS, and what LMS are you using?
I am looking forward to your response.