Forum Discussion
Issue with text variables!!!
Hi,
I have the latest update to Storyline 360 and have found an issue of published files whenever a text variable reference is used.
For some reason, the formatting in a text box is off when I insert the text reference variable into it. I have attached two screenshots of the text box in a published view - not preview mode.
One screenshot has the text box with the first name text variable in it and the second screenshot has the same text box but without the text variable in it.
You will see the alignment is off. This is just one example. Don't be concerned with the grey bars that show up in one of the screenshots (I have been told this a preview mode bug that is still being fixed - I have other threads about this).
I had another slide that had the same text variable and bullet points and in published view, they were all over the place. As soon as I took the text variable away, the bullet points were aligned correctly.
I have used this variable multiple times with no issues at all. Is this a bug for 360?
Hi Matthew, Thanks for your help.
The font is a widely used font - so never has been an issue before. It's not changing the font style it's aligning the text in boxes a weird way.
Hi Amy, thanks for bringing this up. We're seeing the same problem--it appears that in HTML5, a variable reference causes the text in a text box to be compressed and change alignment. This doesn't seem to happen in the Flash output. Our team is working on a fix, and I'll be sure to add your experience to the report.
Thanks again for letting us know this is affecting you, and I'm sorry it's been frustrating!
thought I was losing my mind... i have a text variable at the beginning of a text box and it makes it appear as if there is a slight indentation of that first line even though there isn't.
Thanks for sharing your experience, Matt. I'm curious, do you notice a difference in the indentation if you view the Flash output instead of the HTML5 output?
Alyssa-
Yes, in a version of the course published with Flash only, the issue is still present.
Hmm, that's odd. We were seeing it only in HTML5, so it's interesting to hear that you're seeing it in Flash, too. I'm going to do a bit more testing on this, and I'll pop back in when I have more to share!
I thought it was odd too, so I published a version that specifically included ONLY Flash so that there would be no way the LMS or my browser might try to serve it up to me in HTML5 as a fallback. I uploaded that Flash-only version to my LMS and got the results you see in my last screenshot.
Hi Matt,
Could you also test this outside your LMS? That way we can isolate a bit further where the issue may be. You could use a site such as SCORM Cloud to test it - which is an industry standard for LMS Testing. Take a look at this article to get started.
Sorry for the delay getting back to you, I've been out of the office all week. I just tried this in Scorm Cloud and get the same results. Flash only...see screenshot.
Hi, has there been a fix yet for html5?
Thank you.
Hi Amy, I'm sorry this is plaguing you as well. Our team is still looking into this bug, and we'll post an update here as soon as we can. Thanks for reaching out!
