Forum Discussion
Issue with the last Storyline 360 update
I have an issue with previewing my slides. Once I am in Preview mode, I see only the master slide with none of my content on the screen. It see the three dots just moving and nothing happens. I have also had issues with layers not showing or not being able to add triggers to show and hide the layers.
Hi JenniferWhite-8!
Sorry to hear you're having trouble working with Layers, Triggers, and previewing your Storyline content!
The issue being discussed in this thread is related to a Storyline bug causing the Trigger panel to disappear, or display the incorrect Triggers when switching Slides. It sounds like the behavior you're facing is a bit different, but I'm happy to troubleshoot this with you! I have some follow-up questions to help get us started.:
- Are you working with locally-stored .story files? Working off of a network, or shared drive may introduce erratic behavior.
- Have you tried performing a repair of your Storyline installation to see if that makes an improvement?
- Are these issues specific to one .story file, or do they occur across all projects you build?
Also, it would be easier to offer suggestions, if we could see a copy of the .story file, as well as a screen recording of the behavior you've described. Do you mind sharing those items here in the discussion or privately through a support case?
Thank you. Looking forward to hearing from you!