Forum Discussion

Saumitrajoshi's avatar
Saumitrajoshi
Community Member
4 months ago

Issue with the last Storyline 360 update

Hi E-learning Heroes, Since the last update, I encountered an issue with the storyline Triggers window. It doesn’t display the triggers after 5 to 10 minutes. The triggers only appear again once we...
Articulate 360
storyline 360
ApilMathur-3ee9's avatar
ApilMathur-3ee9
Community Member
2 months ago

Hi E-learning Heroes,

Since the last update, I encountered an issue with the storyline Question Bank.

Whenever I add the question bank and publish the module, I encounter an issue where the play/pause button and seekbar appear on the screen area. But when I remove the question bank, everything works fine. If anyone has any idea, please let me know what I should do. For reference, please see the screenshots below.

  • EricSantos's avatar
    EricSantos
    Staff
    2 months ago

    Hello ApilMathur-3ee9​,

    Thanks for reaching out, and I’m sorry to hear about the trouble with Question banks! I wasn’t able to reproduce the issue using the attached Storyline file with a Question bank, running the latest version. The Play/pause button and Seekbar are showing as expected.

    Play/pause button and seekbar are showing as expected with a question bank

    Here’s a link to my published output for reference: Review 360 Output.

    A few quick questions to help us narrow this down:

    • Does this happen in all your Storyline courses with a question bank?
    • Are you publishing to an LMS, the Web, or Review 360?

     

    If you’re comfortable, would you be willing to share your Storyline file so we can take a closer look? You can also share it privately with us by sending it through a support case. We’ll delete it once we’re done testing.

    Looking forward to your reply.