Forum Discussion

Saumitrajoshi's avatar
Saumitrajoshi
Community Member
7 months ago

Issue with the last Storyline 360 update

Hi E-learning Heroes,

Since the last update, I encountered an issue with the storyline Triggers window. It doesn’t display the triggers after 5 to 10 minutes. The triggers only appear again once we close and reopen the file. Additionally, when you switch slides, it shows the triggers from the previously visited slide. 

Furthermore, if we choose to downgrade, the update files are not accessible in the old version.

34 Replies

  • Hi Saumitrajoshi​, you mention that if you choose to downgrade, the files are not accessible in an earlier version.  When this occurs, do you recall if a message was displayed that explained why the file can't be opened? 

  • Yes, exit Storyline and reopen the file. This is the current approach I am utilizing. However, I find this process to be quite frustrating, as it disrupts my focus. Articulate needs to address this issue promptly.

  • DouweHarder's avatar
    DouweHarder
    Community Member

    More or less same issue here. After working in Storyline for a while I see triggers from a previous visited and edited slide in the trigger panel. The way to get rid of them is saving the file, exit Storyline and open the file again in a restarted Storyline.