Issues Embedding LinkedIn Learning Content in Rise Course

I tried all the methods above. I was able to successfully insert the iframe into Rise but the video does not appear. In the course where the video should be is white with a border. There is no video screen. Does this mean the content I am trying to insert is not able to work in Rise? 

Hi Cherese! Check out the resources I've linked below, and let me know if that helps you resolve it. 

If not, would you mind sharing the iframe code you're trying to use?

• How to Fix Invalid Web Embed Code
• Embedded Content is Missing or Blank

Hi Alyssa,

Here is the iframe code. It looks like the same issue is happening for other videos that are part of this particular Linked in Learning training so it may be that I cannot use this content. If you have better luck with it, let me know . 

<iframe width="640" height="360" src="https://www.linkedin.com/learning/embed/phone-based-customer-service/develop-the-perfect-phone-greeting?claim=AQFCTOAxJsJl0gAAAXF5k3BObmWJhWqJX8lJcG0v6qZEVEjQXPAk-rRjDfbF17LZs_llsOWvraGvvaoE0Ev7zn_l_8Rb74ZOQUnILZhol_x29cQKECFL07MFGdFMK7g_ql-qo-64FNnvSmnyYk1vV1NsLHR6FA5D0v36ZAF-HfCigqqrRjgN1RMrvtIOqKmOpOCHaUmkgIafaoQCqcSX-Kw8G-haS5tdaTj1NP054zdnjeGv0_MKCxfXRtHre7udlVi8PQflJbMwAODURuNqjG1PoU4CToSV0cGpF3zEYfPtXpvBnhjz-peTqYY1bF0YRTLXMl7FC1hwdlp5O74vGRzi1E32jPitSgHf_TBqF_sQnqWFMGR-9VhBoEyakvq4MFmGWtwwkZfZFTDLABOim7XU0oVfmtV8CIjc_sJo5bt5uQIkKBd-CNtwjZ3BJdRIWbx0TK5AfLkxu2G3Avz5xnnqO5S4qocEMv1U58Be0yHe3vI8lMgQcbzb9BohhqKGUIR0jK5lLOPSGRq2sN4ZGomcjitcVPx1fE_-aBeUWWg6wUMIT9K_ovmXeLYnxgOtsEm96sG2Q_6NmzCmgaOiE-SyuYvHwm2e80K8iSdYDZchxcJ0-aL1fE_HUlX0z3Kb2moGPu8hXOHOQuTfXvVUqUHELny2ifw1R47uIlmIE3eUIDq7BzLz-0Z1R-VPJQD7gKSUaPZ2Xux3w9jZsz05ifTcuUgRnOx5dDcZs2UYH8_1Rg" mozallowfullscreen="true" webkitallowfullscreen="true" allowfullscreen="true" frameborder="0" style="position:absolute;width:100%;height:100%;left:0"></iframe>

Thank you for answering,

Cherese

Hi Cherese! 

I was able to adjust the embed code you provided, and the video displays correctly. Please open the sample course below, and let me know if you can see the embedded video.

• Sample for Cherese Collins

<iframe src="https://www.linkedin.com/learning/embed/phone-based-customer-service/develop-the-perfect-phone-greeting?claim=AQFCTOAxJsJl0gAAAXF5k3BObmWJhWqJX8lJcG0v6qZEVEjQXPAk-rRjDfbF17LZs_llsOWvraGvvaoE0Ev7zn_l_8Rb74ZOQUnILZhol_x29cQKECFL07MFGdFMK7g_ql-qo-64FNnvSmnyYk1vV1NsLHR6FA5D0v36ZAF-HfCigqqrRjgN1RMrvtIOqKmOpOCHaUmkgIafaoQCqcSX-Kw8G-haS5tdaTj1NP054zdnjeGv0_MKCxfXRtHre7udlVi8PQflJbMwAODURuNqjG1PoU4CToSV0cGpF3zEYfPtXpvBnhjz-peTqYY1bF0YRTLXMl7FC1hwdlp5O74vGRzi1E32jPitSgHf_TBqF_sQnqWFMGR-9VhBoEyakvq4MFmGWtwwkZfZFTDLABOim7XU0oVfmtV8CIjc_sJo5bt5uQIkKBd-CNtwjZ3BJdRIWbx0TK5AfLkxu2G3Avz5xnnqO5S4qocEMv1U58Be0yHe3vI8lMgQcbzb9BohhqKGUIR0jK5lLOPSGRq2sN4ZGomcjitcVPx1fE_-aBeUWWg6wUMIT9K_ovmXeLYnxgOtsEm96sG2Q_6NmzCmgaOiE-SyuYvHwm2e80K8iSdYDZchxcJ0-aL1fE_HUlX0z3Kb2moGPu8hXOHOQuTfXvVUqUHELny2ifw1R47uIlmIE3eUIDq7BzLz-0Z1R-VPJQD7gKSUaPZ2Xux3w9jZsz05ifTcuUgRnOx5dDcZs2UYH8_1Rg"></iframe>

Hi Alyssa,

I could not view the video in the sample course you sent. Does it have anything to do with the web browser I am using? I am using Chrome. 

I am also on my work computer using a VPN. Could the firewall be blocking my ability to see the video? I am able to login into Linked in just fine and watch the videos as part of LinkedIn Learning. 

Cherese

Hi Cherese,

It's possible that your firewall is blocking the embedded video. 

Do you have a mobile device handy, or another personal desktop computer? If so, try opening the sample course link from your mobile device or personal computer, and let me know if you can see the video!

• Sample for Cherese Collins

Hi Alyssa,

I was able to view the sample course and the video in my phone browser. It looks like it may be a firewall issue with my employer and viewing this content in Rise 360, so I will be unable to use these set of videos in the course I am developing. 

I did learn something new though regarding the iframe, so I gained some new knowledge in this quest. Thank you again for your help!

Cherese 

Thanks! Here's the embed code: 

<iframe width="640" height="360" src="https://www.linkedin.com/learning/embed/the-long-distance-leader-getabstract-summary/tools-for-long-distance-leaders?autoplay=false&amp;claim=AQH4ARhKMnO_4wAAAXzyHeiIGo9qpfY-ymRixz7NGDo43pzcGGQesAdDEQ2BZTfQCjv2NLCB5CtwVbB6FyN5qNosGu1ttwzwaoLKOj6452pp6jpWG56z-EZ1hHdK65HvjWYAg0bx_cwrHyeeLQ9QkqmsaOMldjF3B4noCVvPifBr_MxdQ9JxDo-Wtp4DlhioDBcTk6lJfiYLLiKUOQ38RyJhbL0mh_gf9hkRhQEdVCoI-X09Pt62oxw2DBZcWQ5K-M2CRQQXcnii5NEM9f2HAgy61QcRVWQa8RYwlNYpOo9lcbh5pPJ7eO7I9EWTdYMTpGz6Ctydn-o4wMotc_c9G6zq1kqw9IB_-VTL8mTUjP0Jrbu5WjSOVeX9nT-qkBynx-KsqTp_eKGeORf_ApoJzLYwFsR5ykyW9m4EMIlrHp46eAFcRszbsHwl9gVgLheJekHElUbTZY48aU98JUA1amC9lmev3muh4LNfTs6UPoj7axJWtrbGoibt96xUozKlpoddxaEap3rwMwi3ktUZdKRtuac-vAJLAyC13GqdK-cl9VMDkkSqCpkwm0_apQfauetnzkOsbNxPGNWxOlXKEc0chgVfS9S-74UUe5RSM2pBvf_8--co2F7nfFqtbJtr3GEoXBZNSyjNIKnNQlvnOAQOmWBZhE8NaLnGxXDlsyDjTWKfG11SIlwN9xHc9rq5UOOPwsvtGnvOAcr2SEWjt-rm-lrQxQshGyWhUYHSKTFL_LQ2gDo&amp;lipi=urn%3Ali%3Apage%3Ad_learning_content%3B5bVN4vAvSiGjc5LsWdjpOw%3D%3D&amp;licu" allowfullscreen="true" frameborder="0"></iframe> 

Thank you.  The problem I initially described persists. I suspect it is related to verification of my LinkedIn Learning account which is behind a different SSO.  Thanks

I'm attempting to embed a video from LinkedIn Learning and tried to create a iframe link based on this thread.  It's returning an error image in Rise 360.  I assume the link is wrong?

<iframe src="https://www.linkedin.com/learning-login/share?account=2047484&amp;forceAccount=false&amp;redirect=https%3A%2F%2Fwww.linkedin.com%2Flearning%2Fteaching-civility-in-the-workplace%2Fbystander-vs-upstander-22397689%3Ftrk%3Dshare_video_url%26shareId%3DANGw%252FdTOSlOSKsmR1UJNTQ%253D%253D"></iframe>