Forum Discussion
KristinKnepp-ee
4 years agoCommunity Member
Items on timeline show up at wrong time
I am working on a complicated annotated video that involves many different elements appearing and disappearing throughout the timeline of the video. I've run into a situation where the item is place...
JoeFrancis
4 years agoCommunity Member
I have run into this issue several times, usually where content (text, image, shape, etc.) appears up to several seconds AFTER it is scheduled to appear (based on either its in-point on the timeline, or Storyline arriving at a cue point). It will happen with either an audio file or a video file playing.
Curiously, the issue does not typically manifest when I preview using the Play/Pause/Stop buttons in the bottom-left corner of the timeline. For whatever reason, "Preview" loses sync while timeline preview does not.
To add to it, I have seen a vendor-created Storyline course "lose sync" when I had a Storyline file open in the background. Others in my workgroup (who do not have Storyline) did NOT run into the issue.