Keeping layers visible?

X-Posted at https://community.articulate.com/discussions/articulate-storyline/newbie-can-t-get-layers-to-show#reply-461116 

(Storyline 3)

1. I started out with a simple extra layer with grouped objects, properties Hide other slide layers unchecked), which didn't show in preview (slide, scene, or project).
2. I then, after reading about some quirks with grouping and layers, ungrouped and moved to top of timeline, and still didn't show.  I've created a trigger to show when the timeline starts.)  
3. I finally about gave up trying to use layers, so the original slide with target is now all on base layer, but I can't give up, so created another project with test slide with 2 extra layers--each one with a character to be triggered by timeline starting.  And they won't show.
4. 
   Please don't make me revert to Captivate, which I thought was more complex, but...

I don't have SL3, so can't look at your story, but be sure that the triggers to show the layers when timeline starts are attached to the timeline of the slide, and not something else.

Also, the description makes it seem as if the characters are set to show when the timeline starts, but you must use a trigger to show the layers. If the layers don't show, the objects on them can't be seen.

Thank you, Walt.  I think I've done all that.  See attachment of my editor settings.

Hi there Lisa! I can see that you’re still having trouble with the slide layers since you reached out here and in this other discussion. I’d love to help.  Can you take a look at the questions I asked in the other discussion? We can keep the conversation going over there!

Lisa,

Thanks for the picture, it clears things up for me.

The Layer 1 - Female layer isn't shown because the trigger to show it is attached to the layer, and it has no ability to show itself:

  (Note that this trigger to show the layer is on the layer and not the slide.) The trigger to show the layer will only fire when the timeline on the layer starts, and the timeline on the layer will only start when the layer is shown, and ... etc.

Go to the base layer, and attach the trigger to show the layer to the timeline of the slide, so when the slide timeline starts, it will show the layer:

Oh my gosh--thank you!!!! Makes total sense.

I have a large number of videos to package SCORM compliant. I did ask this question online but have received no response yet.  Our LMS is Cornerstone and I am using Storyline 360. I have 3 criteria that this course should have after publishing. It needs to pass CSOD Pilot. It must save progress so the user can go back and start where they left off. The Exit button must close the course. I have submitted a ticket to support but that response did not help. Now I am attempting a work around of sorts but I still need help. Please look at this file and help me. I need the button layer on the first slide to be visible and clickable when the user wants to ext and save the progress. I am attaching my file.

Hey LaVon,

Thanks for letting us know that you've reached out to support. I see that Robert was able to share some information with you and a forum thread.

Looks like Phil has been helping you out on your forum thread here as well, so I'm glad that the community is able to help you out with your design needs. 

Support was not able to help me. They referred me to another online post. This file is perhaps my last attempt at a workaround. I cannot think of anything else to try. I need to be able to resume the video where It left off not to restart from the beginning each time. Maybe there is no answer.

Thank you for the follow-up.

Ah, thank you for clarifying.

You can resume a course, yes. When that slide is a video, there is no way to 'guarantee' that they will resume the video where they left off and different browsers handle this differently as well.

Looks like Robert was sharing a possible solution that another user was able to utilize here.

There is not a setting within our software for this, so seeking the community for ideas and solutions is what is needed for your design.