Forum Discussion

JonsdottirHrnon's avatar
JonsdottirHrnon
Community Member
2 years ago

Label graphic in bottom of page error

I have labeled graphic on bottom of an page. On of two labels have strange behavior, it goes below the navigation bar. I have added white space below but it doesn't do it. 

rise 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Hronn,

    Thanks for reaching out about this! I understand that one of your labeled graphics appears behind the navigation bar. I’m happy to work with you to figure out why this is happening!  I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.

    • Is this happening with more than one course or is this the only one?
    • Does this only happen with labeled graphics or types of blocks as well?
    • Would you be willing to share your course so we can troubleshoot? Here are the steps to do that.
    1. After logging in, go to your Rise 360 dashboard.
    2. Hover over the course you'd like to share.
    3. Click the 3 dots button on the course.
    4. Click Send a copy.
    5. Enter support@articulate.com in the email field.
    6. Type "This course is for John Morgan" in the notes field.
    7. Click Send.

    I look forward to your response!

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