Forum Discussion
Bronwyn-Botts
Community Member
Thank you. Just submitted a case.
EricSantos
3 months agoStaff
Hi Bronwyn,
Thanks for submitting a case to our Support team! My colleague Cleo sent an email recommending adding layers and triggers to resolve the issue.
Let me know if you haven't received the email, and I'd be happy to assist.
- Bronwyn-Botts3 months agoCommunity Member
Hi Eric. Thank you! I did get Cleo's email, and tried the suggestion...and it worked...until I tried it again on another project and it didn't. :( I emailed Cleo back explaining the issue. I appreciate your help! Definitely something that needs to get resolved soon!
- EricSantos3 months agoStaff
Thank you for confirming, Bronwyn, and I'm sorry to hear the issue persists with another project. We received your email. Please expect a response from Cleo shortly.
You're in good hands with him!